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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

February 11, 2022

Great service staff - efficient, courteous and helpful. Our car was taken on time and it was finished quickly. More

by Jhruckel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Defrancis
Feb 15, 2022 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shawn Crow, Service Manager

February 08, 2022

Always find them courteous and efficient. Greeted with a smile and feel confident in their expertise at diagnosing sndvreoaoring any issues I May have.with my car. More

by chapaiello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Barnes
Feb 11, 2022 -

Baierl Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Daniel Nalley, General Manager

Jul 19, 2022 -

chapaiello responded

Good experience. Did what was expected and efficiently.

February 03, 2022

Service was very good and efficient. Andrew was very helpful and friendly and did a great job with making sure that all of my questions and concerns were taken care of. More

by laggabriel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew DeFrancis
Feb 07, 2022 -

Baierl Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Daniel Nalley, General Manager

January 24, 2022

It’s employees are the key. Toyota will remain one of the top dealerships because of the great job their employees do. More

by Bowler51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darshele Johnson
Jan 26, 2022 -

Baierl Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Daniel Nalley, General Manager

January 19, 2022

Experience was top notch. Friendly, efficient and advising me of all future maintenance. Was in and out in 90 minutes while able to continue my work in seating area. One small observation: I lik More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Earl
Jan 21, 2022 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Crow, Service Manager

January 09, 2022

The service was very good and they always do a great job on my vehicle and they are very nice to me all the time More

by Jhewko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darshele Johnson
Jan 11, 2022 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shawn Crow, Service Manager

January 06, 2022

great great great great outstanding wonderful, outstanding, great great great,outstandiung, outstanding, wonderful, great, outstanding. More

by luvbyte45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Bryan Ferguson, Sharon McRickard, Douglas Barnes, Darshele Johnson, Albert Kallon, Lee Welch
Jan 10, 2022 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shawn Crow, Service Manager

January 05, 2022

Chick, Fred & Noah did a great job…friendly, and professional…service was efficient and courteous More

by k.mccarthy395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred & Chick
Jan 07, 2022 -

Baierl Toyota responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Shawn Crow, Service Manager

January 01, 2022

service was quick and efficient. Lonnie kept me updated. He provided important basic maintenance principles regarding my new camry hybrid More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie
Jan 05, 2022 -

Baierl Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Shawn Crow, Service Manager

December 21, 2021

Technician and service desk agent were very professional and polite. I was asked before starting work. More

by Kohlid_4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton, Noah Earl
Dec 23, 2021 -

Baierl Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Shawn Crow, Service Manager

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