BMW of Wilmington

We bought a used Honda CR-V from Joey Fuchs, and the process could not have been more wonderful! I called on Saturday to see if the car was available, discussed our trade-in and financing options, and h process could not have been more wonderful! I called on Saturday to see if the car was available, discussed our trade-in and financing options, and he delivered the car to us Monday morning. He was an absolute joy to work with, was very responsive to my communication, and totally unpretentious. I highly recommend using Joey at BMW to purchase your next car! More

We bought an X1 this week and Ed Lannon was our salesman. He made the process quite easy and smooth and most importantly, he never pressured us in any way toward a particular vehicle. Rather, he definitely w He made the process quite easy and smooth and most importantly, he never pressured us in any way toward a particular vehicle. Rather, he definitely wanted us to get the car that would best match our needs. He was professional and thorough. More

I recently bought X3. James really helped me with the best deal. I was in Kentucky and they sort out all the paperwork remotely. The whole process was really smooth. I enjoyed working with them. best deal. I was in Kentucky and they sort out all the paperwork remotely. The whole process was really smooth. I enjoyed working with them. More

Great experience with BMW of Wilmington and particularly our salesperson, Tom Dolan. He found us the perfect car at a price that was very close to what we wanted to pay. Tom got everything squared away quic our salesperson, Tom Dolan. He found us the perfect car at a price that was very close to what we wanted to pay. Tom got everything squared away quickly and efficiently. Will definitely returning to BMW of Wilmington for our next car! More

Ed Lannon treated me with such kindness. He had excellent customer service & help me pick out my perfect bmw!! Thank you so much for the help. customer service & help me pick out my perfect bmw!! Thank you so much for the help. More

Excellent customer service, excellent products. Highly recommended. Also the service department does great work, a little pricey but worth it. I will buy from them again. recommended. Also the service department does great work, a little pricey but worth it. I will buy from them again. More

After visiting multiple dealerships we found James to be the most professional. This was my wife's first luxury vehicle and she loves it. Thank you for the experience the most professional. This was my wife's first luxury vehicle and she loves it. Thank you for the experience More

James was excellent in his customer service role and found us the car we needed. I will recommend him to my friends. Very professional and thorough.... found us the car we needed. I will recommend him to my friends. Very professional and thorough.... More

A++ - I do not do social media or write reviews, BUT being that James M and Michael S did an absolutely terrific job to get me comfortable to drive 550 miles from NJ to purchase a vehicle from BMW of Wi being that James M and Michael S did an absolutely terrific job to get me comfortable to drive 550 miles from NJ to purchase a vehicle from BMW of Wilmington... I thought it's worth sharing. James' attention to detail is second to none, especially necessary when you are not face to face, local or its COVID times. He got all the details (video of the car, trade in value, warranty, financing, etc) to me in real time and organized everything so all we had to do was sign docs, hand off the trade-in and less than an hour later we were back on the road with the vehicle we purchased. It was a refreshing experience to meet someone that is down to earth (especially at a premium brand) who gives you their undivided attention even though you are purchasing a pre-owned vehicle. A true character of a man/woman (in this business) can be judged by how they treat you when you are purchasing a pre-owned vehicle and in this case he made my wife and me feel like we were purchasing the most expensive car on the lot and for that I had to write this review! More

;Ed Lannon made the purchase effortless. We communicated remotely and then I traveled 4 hrs to inspect and pick up the car. Ed had everything prepared. The indoor room to inspect the car and to be given i remotely and then I traveled 4 hrs to inspect and pick up the car. Ed had everything prepared. The indoor room to inspect the car and to be given instructions on its operation was terrific and very impressive. An excellent buying experience. More