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BMW of Wilmington
Wilmington, NC
450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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450 Reviews of BMW of Wilmington
October 29, 2020
What a great experience here. James Marshall greeted us as we were browsing. He did not exert any pressure but had several great recommended CPO vehicles. If you want a BMW, he's the one to see. as we were browsing. He did not exert any pressure but had several great recommended CPO vehicles. If you want a BMW, he's the one to see. More
by ed
Employees Worked With
James Marshall
October 28, 2020
James Marshall I is easy to work with. He made the experience of buying a new car fund stress free His name is not listed in the sales department so I will give him a I’ve star rating here experience of buying a new car fund stress free His name is not listed in the sales department so I will give him a I’ve star rating here More
by Emilymoltz
Employees Worked With
James Marshall
October 28, 2020
Gareth is an excellent salesman. Was in there last Friday for about 30 minutes and he never pressured me at all to buy a car. Picked up my car the following Tuesday and it was a very smooth transaction. Ask for about 30 minutes and he never pressured me at all to buy a car. Picked up my car the following Tuesday and it was a very smooth transaction. Ask for him if you are thinking about purchasing or leasing a vehicle - Mark More
by mhanson1236
Employees Worked With
Gareth Jesina
October 27, 2020
Being a frequent car shopper I have dealt with multiple car dealerships across the country. I can safely say that the experience I had at BMW of Wilmington has been nothing short of stellar. Exceptional se car dealerships across the country. I can safely say that the experience I had at BMW of Wilmington has been nothing short of stellar. Exceptional service, communication, and a class act overall. I want to send my thanks to Ty Coyle and Joey Fuchs for their incredible knowledge, hospitality, and ongoing customer service even after our purchase. Ty you have gained a customer for life and you'll be hearing from us soon as promised. Already planning our next vehicle lease. For anyone in the market for their next lease or purchase I cannot emphasize how professional this team is from the top down. More
by Abe
Employees Worked With
Joey Fuchs , Ty Coyle
October 25, 2020
I have been getting my 3 series serviced here for about 2 years and have yet to write a review until now. With my family being in the market for an upgrade, BMW of Wilmington was definitely our top choice. T years and have yet to write a review until now. With my family being in the market for an upgrade, BMW of Wilmington was definitely our top choice. The sales department is never pushy and they are always incredibly friendly. Working with Joey has been an amazing experience. He has met and exceeded our expectations. He listened, understood our goals and was transparent throughout the entire process. Over the course of the month, Joey was there every step of the way. During the test drives we bonded over music and eventually picked a song that became our theme song for test drives. This song ultimately became the song we played when we drove off the lot with our brand new X4. I’m not sure if it was the speakers having a chance to warm up, but the audio quality sounds so much sweeter when its your car. Will definitely be buying from him again. Also would like to mention that Scott over at finance was incredible and ended up beating our rate with Navy Federal. Best of all there was no pressure to buy last minute packages. Hunter, our BMW Genius was awesome as well and helped us grasp a better understanding of all the features of our vehicle. Highly recommend reaching out to Joey and his team at BMW WIlmington if you are in the market for a vehicle. More
by Bernardaervin
Employees Worked With
Joey Fuchs
October 23, 2020
I found a car online and was contacted immediately by James from bmw of wilmington. He was able to promptly answer all of my questions and provide me with a detailed list of options that the car had. He James from bmw of wilmington. He was able to promptly answer all of my questions and provide me with a detailed list of options that the car had. He made the buying process very easy and straightforward despite living 7 hours away. I highly recommend working with and buying your next vehicle from bmw of wilmington. Thanks James! More
by Bryan.krobath
Employees Worked With
James Baxendale
October 21, 2020
Our lease was up on our 230i convertible and there were no convertibles to be found. Alan Shapiro from BMW of Wilmington worked with us to identify the features we wanted and was able to secure the vehicle no convertibles to be found. Alan Shapiro from BMW of Wilmington worked with us to identify the features we wanted and was able to secure the vehicle we wanted for the price we wanted to pay. No stress, just a professional and pleasant experience We are very grateful. We plan on doing business with Alan next year when the lease is up on our other BMW. More
by Jelarocca
Employees Worked With
Chris Holland, Alan Shapiro
October 19, 2020
Alan was a pleasure to work with and super knowledgeable about all the models and trims BMW had to offer. It was very clear how important relationship building and customer services is to Alan which helped about all the models and trims BMW had to offer. It was very clear how important relationship building and customer services is to Alan which helped out our kind at ease when spending a good chunk of change on these amazing cars Purchasing a 2017 750i was a relaxed and easy process and I highly recommend BMW if Wilmington, and more importantly, Alan if you are in the market for a car. Everything is 5 star here. Yes, even price. While no BMW is an inexpensive car, they were transparent on their reasoning and thought process for their asking price and worked with me where there was room in the deal. In another note, my service advisor, Greg, is also amazing. More
by Jay L.
Employees Worked With
Alan Shapiro
October 14, 2020
We bought our first BMW 328i in 2008 from Shaeffer BMW and a second 5 series wagon in 2012. All aspects of dealing with this dealership has always been 5 stars. Our service techs, Mike Nelson and Bob Ba and a second 5 series wagon in 2012. All aspects of dealing with this dealership has always been 5 stars. Our service techs, Mike Nelson and Bob Barfield were always helpful, informed and provided amazing service and advice along the journey particularly as both cars aged. Recently, Alan Shapiro with help from John McDougald helped me purchase a 2017 Mercedes 400E wagon. The service Alan provided during the process was helpful and made the process move along quickly. I highly recommend the sales and service and body repair departments of the new BMW of Wilmington. More
by baraweiss
Employees Worked With
Alan Shapiro, John McDougald, Mike Nelson
October 13, 2020
In the past 15 years I have purchased or leased more than 10 BMWs from BMW of Wilmington. Yesterday I picked up another 2021 750i. As expected, the car is superb. The attention I receive in sales and service 10 BMWs from BMW of Wilmington. Yesterday I picked up another 2021 750i. As expected, the car is superb. The attention I receive in sales and service Is equal to the quality of the car. The is equal to the quality of the car. both departments are equally attentive to my needs and concerns. I find them a pleasure to deal with and recommend them without hesitation. More
by H. Stein
Employees Worked With
Hunter, Alan Shapiro, Mike Nelson
