BMW of Wilmington

This salesperson and the company tried their best to make the car buying experience easy and no stress. We felt confident making a large purchase from them. the car buying experience easy and no stress. We felt confident making a large purchase from them. More

We purchased a new X5 from this dealer. From the first inquiry to driving away, Tom Dolan was excellent to work with. Very friendly, patient and understanding. Tom made the whole experience a pleasurable inquiry to driving away, Tom Dolan was excellent to work with. Very friendly, patient and understanding. Tom made the whole experience a pleasurable one. Michael Sholar guided us through the paperwork, explaining clearly and concisely the purpose of each form, and our rights on signing. Hunter Knowles, the BMW Genius, did a great job of explaining the idrive system, made the setup easy with good humor and patience. We have owned BMWs for 20 years, buying from several different dealers, but I believe that this dealership is by far the best we have encountered. More

I reached out to inquire about a cpo and was assigned Alan Shapiro. He was awesome to work with and was very patient when I got cold feet initially and never pressured. He gave me the time to make my d Alan Shapiro. He was awesome to work with and was very patient when I got cold feet initially and never pressured. He gave me the time to make my decision and ultimately purchase my 2nd BMW. I also worked with Genius, Hunter, and he was awesome to deal with as well. Very helpful and knows BMW's inside and out. More

I contacted two different BMW dealerships looking for a new BMW. Roman Guevara responded, stayed in touch with me, worked with and got me the vehicle that I had been searching for. They treated me excell new BMW. Roman Guevara responded, stayed in touch with me, worked with and got me the vehicle that I had been searching for. They treated me excellent on my trade. Very helpful and professional. More

Tom and the staff provided exceptional customer service from ordering, purchasing, financing to delivery and familiarization of our new X5. I would highly recommend this dealership to anyone. Yeshua Kay from ordering, purchasing, financing to delivery and familiarization of our new X5. I would highly recommend this dealership to anyone. Yeshua Kaye was especially helpful with familiarizing us with all the features and controls of our vehicle. Thanks again. More

Excellent dealership; clean and good selection. Joey went way out of his way to serve us. However, our down payment was over looked during closing and had to request a refund after the fact. way out of his way to serve us. However, our down payment was over looked during closing and had to request a refund after the fact. More

Gareth guided us through our first online buying experience with ease. We have been BMW customers for over 20 years and this purchase was one of the best. Cece made sure we were very familiar with experience with ease. We have been BMW customers for over 20 years and this purchase was one of the best. Cece made sure we were very familiar with the onboard computer as it had changed from our last X3 (this is our 3rd). Chris made sure that we were prepared for the future with a extended service plan. Overall my wife and I enjoyed the purchase and trade-in experience of this dealership. More

My car buying experience at BMW of Wilmington could not have been more simple. The sales staff is very friendly and knowledgeable. The paperwork process was very quick! And having someone who is trained s have been more simple. The sales staff is very friendly and knowledgeable. The paperwork process was very quick! And having someone who is trained specifically to show they buyer how to use and set all of the electronics is awesome! I have no doubt that the service department will be just as great! More

This was my first experience purchasing a car completely remote. Gareth went above and beyond to make sure all my questions were answered, along with my various requests related to additional pictures and o remote. Gareth went above and beyond to make sure all my questions were answered, along with my various requests related to additional pictures and other miscellaneous items to ease my concerns with purchasing a care from across the country. He event went so far as to help to coordinate shipping the vehicle to me. More

Gareth made the car buying process easy and helped out a lot. He made sure to make sure all the needs of a car buyer were met and continued to go above and beyond. lot. He made sure to make sure all the needs of a car buyer were met and continued to go above and beyond. More