BMW of Wilmington

Roman Guevara was our salesman and is a very courteous, professional rep for BMW of Wilmington. We test drove three different cars before making up my mind and buying one of them. First time BMW owner an professional rep for BMW of Wilmington. We test drove three different cars before making up my mind and buying one of them. First time BMW owner and it is truly a driver's car. Very professional sales and showroom. If Roman didn't know the answer, he certainly dug into the issue until we found out the answer. More

Customer service is great at BMW of Wilmington. I appreciate how the smoothly the purchase of my X3 went. Thank you, Alan Shapiro, for your expertise. Taylor (genius) was great to work with as a appreciate how the smoothly the purchase of my X3 went. Thank you, Alan Shapiro, for your expertise. Taylor (genius) was great to work with as also. More

I have dealt with their Service Dept. for several years. I just had an accident with my 2008 BMW and decided to look for a new car there. Have always had great service. I had a good relationship with Tom. N I just had an accident with my 2008 BMW and decided to look for a new car there. Have always had great service. I had a good relationship with Tom. Not pushy, easy to work with. A 5* gentleman! More

I stopped by BMW dealership while car shopping A huge thank you to Roman and Cece for their roles in helping me through this process. thank you to Roman and Cece for their roles in helping me through this process. More

Enjoyed working with the sales person, Allen. He was easy to work with and very responsive to my requests. He did not make negotiating a dreaded process. to work with and very responsive to my requests. He did not make negotiating a dreaded process. More

My husband and I had shopped at BMW of Wilmington before and sadly were needing to replace our X3 suv due to a wreck. Allen remembered us and promptly returned our text. He was very knowledgeable and pro and sadly were needing to replace our X3 suv due to a wreck. Allen remembered us and promptly returned our text. He was very knowledgeable and professional through the entire experience. He went above and beyond with his customer service by offering and arranging for our rental car to be picked up from the BMW dealership. He and the staff made our purchasing experience very efficient and hassle free. Thanks again for your help finding the perfect suv for our family. We will definitely send our friends and family to the BMW of Wilmington to purchase their next vehicle! More

We just traded in our 2014 suv x3 for a new 2021 suv x3. Great service throughout the entire process. Roman was very courteous and professional . We are BMW for life Great service throughout the entire process. Roman was very courteous and professional . We are BMW for life More

Porsche of Wilmington is a top shelf, first class operation. My sales consultant was Tom Dolan. Tom works extremely hard to make sure that you are happy. He absolutely does whatever it takes in terms operation. My sales consultant was Tom Dolan. Tom works extremely hard to make sure that you are happy. He absolutely does whatever it takes in terms of customer satisfaction. Chis Holland is the business manager. This gentlemen is on top of the game. No stone left unturned. We had a small miscommunication regarding the deal, Chris and Tom squared it away ASAP. No games, just first class customer care. Yeshua was wonderful at the tech side. Yeshua is a very attentive polite young man, There is a reason that Tom, Chris and Yeshua are with Porsche- Quality! Best deanship in NC. More

This is the second time we have visited this dealership for service. Both times the work done and the attentive, professional staff were outstanding. Christelle Larrang did an excellent job working with u for service. Both times the work done and the attentive, professional staff were outstanding. Christelle Larrang did an excellent job working with us on warranty transfer, transportation to a local store, and following up on the service done. Great work! More

I just purchased my 4th vehicle from this location and cannot be happier. The team and my salesman, Alan Shapiro, were easy to deal with. Yeshua was very knowledgable as my Genius. Greg Mays in service cannot be happier. The team and my salesman, Alan Shapiro, were easy to deal with. Yeshua was very knowledgable as my Genius. Greg Mays in service is always happy and helpful. Again, overall, I'm very happy. More