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BMW of Wilmington

Wilmington, NC

4.9
463 Reviews

4920 New Centre Dr

Wilmington, NC

28403

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463 Reviews of BMW of Wilmington

July 02, 2021

Personable, make you feel like part of their family; yet professional!! More

by Dr Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Coyle is truly the best sales manager! Followed him from Raleigh and he has always provided excellent service, ideas, never pushes, and always professional!, Roman Guevara, Michael Sholar
Jul 08, 2021 -

BMW of Wilmington responded

Thank you for rating us 5-Star!

Jul 11, 2021 -

Dr Jim responded

In today's world the negative is always central, it is exciting to have such a positive experience and professional yet personable interaction. This is my second car from this dealership, traveling over 120 miles to purchase and to interact! Everyone was truly enjoying their work helping others.

July 01, 2021

Roman is a great advisor and helped me a lot on choosing the best vehicle for me. He is very professional and efficient. Would love to work with him again for my next BMW! More

by Erwin Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Guevara
Jul 01, 2021 -

BMW of Wilmington responded

We appreciate your business and look forward to working with you in the future!

June 28, 2021

My First experience with BMW and this dealership. Tom Dolan's thoroughness, courtesy and attention to every detail has convinced me as to ... "why buy anywhere else?" More

by LoneRanger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Taylor" provided an outstanding demonstration & set up of all technical related features. Invaluable asset to get me comfortable with so many functions that convinced me to purchase this 750ix , Tom Dolan
Jul 01, 2021 -

BMW of Wilmington responded

Thank you very much for your business and for leaving a 5-star review!

June 26, 2021

Always a pleasure to come into the show room. Our second purchase at BMW of Wilmington and will be coming back again. More

by Matt B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dolan
Jul 01, 2021 -

BMW of Wilmington responded

Thanks for always coming back to see us!

June 14, 2021

Simply professional!This was the best experience I have Simply professional! This was the best experience I have ever had in 50 years of buying autos for both my family and my business. For the first ti More

by JuanJohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Shapiro
Jun 16, 2021 -

BMW of Wilmington responded

It's an honor for us to have earned your "best experience...in 50 years!" Thank you for sharing!

June 12, 2021

Excellent experience! Every interaction was pleasant, prompt, and professional. Every effort was made to get us a good deal, and plenty of coverage to protect us from any issue we could encounter. Would More

by freelanceinc2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Shapiro, Michael Sholar
Jul 01, 2021 -

BMW of Wilmington responded

Thank you!

June 09, 2021

My experience was good. Hunter and Taylor were very helpful getting everything set up with my new car. Service didn’t do that great of a job cleaning the inside but it’s all good. More

by Denzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Knowles, Taylor Thompson
Jun 11, 2021 -

BMW of Wilmington responded

Thank you for your feedback! We apologize that your interior detail did not meet your expectations and we wish we had caught it before you left! Since you have a decent drive to the dealership, we would be happy to clean it after your first service visit.

June 07, 2021

Barry and Michael offered a very professional and no pressure sales experience. They had the car and paperwork ready to roll on my arrival. Cece did an excellent job of going over the car and explaining More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Arnette, Cece Schweighardt, Michael Sholar
Jun 11, 2021 -

BMW of Wilmington responded

We hope you're absolutely loving the M4 Competition!! Thanks for leaving the team a 5-star review!

June 06, 2021

Best experience from start to end of sale. Hunter, helped us with the purchase of our Mini Cooper. He is a great salesman. We never felt pressured to buy. He took the time to program our cellphones More

by Casadoria148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Knowles
Jun 11, 2021 -

BMW of Wilmington responded

Thanks again! It was our pleasure to assist with such a fun purchase!

June 03, 2021

A wonderful experience from start to finishChad made it A wonderful experience from start to finish Chad made it easy in explaining car features, paperwork and before we knew it drove out of the showroom i More

by Glo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Muncy, Michael Sholar
Jun 03, 2021 -

BMW of Wilmington responded

Thank you for your business!

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