BMW of Wilmington

Great customer service from the time you arrive. Wonderful buying experience working with Tom and Taylor. Would definitely recommend to anyone looking for a buying experience. Wonderful buying experience working with Tom and Taylor. Would definitely recommend to anyone looking for a buying experience. More

BMW of Wilmington is a top tier dealership and Roman Guevara is one of the best sales reps I’ve ever worked with. The effort and personalized touches from Roman made all the difference here in getting m Guevara is one of the best sales reps I’ve ever worked with. The effort and personalized touches from Roman made all the difference here in getting my business. Out of about 30+ dealers, Roman was the only one to proactively earn my business and started off with a 360 video of the car I was looking to buy. His professionalism and courtesy was also greatly appreciated, and I’d highly recommend him to anyone when looking to buy a BMW. I transacted this deal remotely and felt after that I had known Roman for a very long time - a testament to his skill sets and customer service expertise. In addition, the dealership drove the vehicle about 150 miles to me and picked up my vehicle, and CeCe was a pleasure to work with. Everyone made this deal very easy for us and we are loving our new X7! More

great customer service alen was my sales person he is great man I will go back to him & I will recommend everyone I know to him thank you allen great man I will go back to him & I will recommend everyone I know to him thank you allen More

BMW of Wilmington great customer service everyone always very helpful and friendly. Alan, Scott and CeCe made my purchase of a new X3 a great experience! very helpful and friendly. Alan, Scott and CeCe made my purchase of a new X3 a great experience! More

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience working with Chad Muncy and BMW of Wilmington. More

[Resubmission of prior review which didn't get published.] My wife and I were looking at potential new cars in late April and early May. We visited BMW of WIlmington and met with Hunter Knowles published.] My wife and I were looking at potential new cars in late April and early May. We visited BMW of WIlmington and met with Hunter Knowles about ordering a new M2. After a couple of weeks when it became clear that special order cars from BMW, Audi and Porsche would take months to arrive we contacted Hunter again but this time about a certified pre-owned BWM. Happened thatthey had a 2018 M5 on the lot. Went to the dealer that day and met again with Hunter. After a test drive we decided to buy the M5. Have not regretted it. The car is great and working with Hunter, Chris Holland (finance) and Taylor Thompson (BMW Genius) was terrific. One of the best car buying experiences ever. Any any contact we've had with the dealership has goneextremely well. Can't recommend the team at BMW of Wilmington enough. More

Recently purchased BMW convertible, great customer service and friendly staff. Buying experience was stress free and fast! Would definitely recommend this dealership. Facility was also nice. service and friendly staff. Buying experience was stress free and fast! Would definitely recommend this dealership. Facility was also nice. More

Personable, make you feel like part of their family; yet professional!! professional!! More

Roman is a great advisor and helped me a lot on choosing the best vehicle for me. He is very professional and efficient. Would love to work with him again for my next BMW! the best vehicle for me. He is very professional and efficient. Would love to work with him again for my next BMW! More

My First experience with BMW and this dealership. Tom Dolan's thoroughness, courtesy and attention to every detail has convinced me as to ... "why buy anywhere else?" Dolan's thoroughness, courtesy and attention to every detail has convinced me as to ... "why buy anywhere else?" More