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BMW of Westlake - Service Center

Westlake, OH

4.7
1,975 Reviews

1,975 Reviews of BMW of Westlake - Service Center

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March 18, 2025

Excellent service and service. They are very professional and friendly in addition to knowledgeable. I would strongly recommend More

by JPANUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 13, 2025

Great service performed on time! ! Easy to make the exact appointment I needed! I’ll return for future service!! More

by jackgaudry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

BMW of Westlake responded

Jack, thank you so much for the positive review!

March 13, 2025

x x x x x x x x x x x x x x x More

by xxx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

BMW of Westlake responded

Thank you for the high star rating!

March 11, 2025

Ver y good communication on the part of everyone at the dealership and will continue to go back. More

by brady.sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

BMW of Westlake responded

Brady, thank you for the high star rating!

March 10, 2025

Matthew did a great job explaining the required and recommended maintenance for my vehicle. I look forward to working with MAtthew in the future. More

by s14mohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Clearly explained the maintenance to be performed and the costs we would incur. Service performed very quickly More

by nbell1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

March 08, 2025

Cory was responsive and kept me updated on my car. Thank you for the great service. More

by PATRICK.LOUGHEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Westlake responded

Hi Patrick, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

March 07, 2025

Cory was very helpful. I am new to the dealership and the service dept. Great Job More

by mrath1
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

There is no better BMW dealer than this one/clean / friendly/ respectful and professional plus beautiful people! More

by DANELOS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

March 05, 2025

Cory was excellent. My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered More

by phil.battershell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

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