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1,798 Reviews of BMW of Westlake - Service Center
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November 22, 2024
I have bought 2 cars from Jerry. He’s honest and not pushy. Helped me find the right car at the right time He’s honest and not pushy. Helped me find the right car at the right time More
by Cpannent
Verified Customer
November 21, 2024
Overall experience was good. Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy afte Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy after having a scheduled appointment and driving 2 hours. Also the car was not reset from a tech perspective as it was a dealer demo - another disappointment. More
by JLHUFF816
November 21, 2024
You would wish that the mechanic would allow you to see while the car in up for service. and go over concerns in person. while the car in up for service. and go over concerns in person. More
by HGSTYX
November 20, 2024
Cory was great. Have called 2 salespeople about buying new car this year but neither was enthusiastic about it. Have called 2 salespeople about buying new car this year but neither was enthusiastic about it. More
by BRELLJM
November 20, 2024
Great dealership. Prompt service and courteous employees. Good place to service your car. Reliable place Prompt service and courteous employees. Good place to service your car. Reliable place More
by JACOBPRE99
Employees Worked With
November 20, 2024
Efficient and timely service. Loaner car was a real blessing. The communication was excellent as well! Loaner car was a real blessing. The communication was excellent as well! More
by LINDALCOSS
Employees Worked With
November 20, 2024
Service was ok, they got done in a reasonable time. Sales side was a letdown, didn't seem too interested in talking to someone there for service, even though I was out in the lot looking. Sales side was a letdown, didn't seem too interested in talking to someone there for service, even though I was out in the lot looking. More
by BP
Employees Worked With
November 20, 2024
Brittney is the best. Very capable and competent. Ed the tech did a great video to let me know the status of my x3. Top notch service. Very capable and competent. Ed the tech did a great video to let me know the status of my x3. Top notch service. More
by rstecker
Employees Worked With
November 20, 2024
Brittany made the experience so effortless. I’m happy with the service I received. I love having a BMW I’m happy with the service I received. I love having a BMW More
by MCIRYAK1783
Employees Worked With
November 19, 2024
In and out in one hour, which was nice. Good internet that used while waiting. Car was cleaned including floor mats was nice Good internet that used while waiting. Car was cleaned including floor mats was nice More
by JASON.MAHER
Employees Worked With
