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1,785 Reviews of BMW of Westlake - Service Center
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December 10, 2024
"Exceptional service, seamless process, knowledgeable staff, and unmatched quality – a truly satisfying experience!" Best service staff, and unmatched quality – a truly satisfying experience!" Best service More
by MAHESHEEMA
Verified CustomerEmployees Worked With
December 09, 2024
1.5 hour est wait. Waited over 3 hours without an update on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him to let me leave and use me as a backup for payment. More
by SNYD77
Employees Worked With
December 08, 2024
The Service department is friendly and helpful. l and always answers my questions. I would recommend this dealership. l and always answers my questions. I would recommend this dealership. More
by Jacquie1980
Employees Worked With
December 08, 2024
I have experience noting but excellent service at BMW Westlake since I have been going there. Westlake since I have been going there. More
by CPRUSAK717
December 07, 2024
Good service, pleasant service personnel. Explained the issue with the car. Costs came in as expected Explained the issue with the car. Costs came in as expected More
by GFREEH
Employees Worked With
December 07, 2024
BMW Westlake did the very service. Andrew is the best person who made my life easy by guiding vehicle health and prompt fixing the issue. Also loves video walkthrough feature of the Andrew is the best person who made my life easy by guiding vehicle health and prompt fixing the issue. Also loves video walkthrough feature of the vehicle. More
by PRASHANTH
Employees Worked With
December 07, 2024
These guys are professional, friendly and honest! !Keep doing what you’re doing. Thanks You !Keep doing what you’re doing. Thanks You More
by RJLJAL
December 07, 2024
They were able to get our car in on short notice for service. Cory was polite and courteous and had us taken care of promptly. service. Cory was polite and courteous and had us taken care of promptly. More
by LMEARS0
Employees Worked With
December 06, 2024
Cory always does an excellent job for me when I take my car in for service. car in for service. More
by MCNAMARA0
December 06, 2024
Communication was great and repairs were provided as promised. Outside of the car was cleaned so it looked great at pickup. promised. Outside of the car was cleaned so it looked great at pickup. More
by charles_haliburton
Employees Worked With
