BMW of Westlake - Service Center

Service was scheduled a week in advance, and the vehicle was dropped off Sunday night for Monday morning service. The vehicle sat for a day before the service work started, the second day diagnostics, servi was dropped off Sunday night for Monday morning service. The vehicle sat for a day before the service work started, the second day diagnostics, service work was not completed until the third day. More

The service representatives at BMW of Westlake are very friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work w friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work with! More

Matt helped me navigate replacing a damaged tire. He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the issue More

Some angry ppl in waiting complaints about pricing of repairs. My bill free under warranty repairs. My bill free under warranty More

Great service. Andrew was courteous and very helpful and all work was done quickly and thoroughly. Andrew was courteous and very helpful and all work was done quickly and thoroughly. More

BMW of Westlake always does a great job. They are honest, quick and accommodate my schedule. They are honest, quick and accommodate my schedule. More

I take my 7 series to BMW of Westlake because they are friendly and courteous. Good place to hang out and work while service is being done friendly and courteous. Good place to hang out and work while service is being done More

The video that was taken to let me know what they’re working on was a great way to keep me updated. Andrew was great to work with. I was in and out in a timely manner. Thank you bmw!!! working on was a great way to keep me updated. Andrew was great to work with. I was in and out in a timely manner. Thank you bmw!!! More

"Exceptional service, seamless process, knowledgeable staff, and unmatched quality – a truly satisfying experience!" Best service staff, and unmatched quality – a truly satisfying experience!" Best service More

1.5 hour est wait. Waited over 3 hours without an update on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him to let me leave and use me as a backup for payment. More