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1,811 Reviews of BMW of Westlake - Service Center
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September 10, 2024
Very attentive staff. Top notch service. Service advisor Brittaney goes above and beyond. Would recommend dealership to anyone considering BMW. Top notch service. Service advisor Brittaney goes above and beyond. Would recommend dealership to anyone considering BMW. More
by JLASP59
Verified CustomerEmployees Worked With
September 10, 2024
Best service ever. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. I will only ever take my 3 series here - nowhere else. Highly recommend this to anyone with the brand. More
by StineMotorsports
September 10, 2024
Great guy. When I tried use the convertible top(what was repaired), it didn’t work. He agreed to keep the car over the weekend, give me a loaner and try the roo When I tried use the convertible top(what was repaired), it didn’t work. He agreed to keep the car over the weekend, give me a loaner and try the roof again on Monday. All good. More
by PETERPUCK2112
Employees Worked With
September 09, 2024
Very professional and got my service date moved up when my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I exper my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I experienced at other dealerships. More
by WMOTTMILLSCREEK
Employees Worked With
September 07, 2024
I appreciate the prompt, courteous service. The waiting area could use more seating or, even better, more desk space. The waiting area could use more seating or, even better, more desk space. More
by SLORTON0
Employees Worked With
September 05, 2024
We were travelling from New Jersey to Chicago when our BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. More
by jschmidt
Employees Worked With
September 03, 2024
Cory was competent, polite, and courteous - he is appreciated an I will continue returning for my services. appreciated an I will continue returning for my services. More
by ALVINBLINDSAY
Employees Worked With
September 02, 2024
I paid him for their work that’s what supposed to happen What else you want me to tell you? Oh I paid them a lot of money for their work. They did their job. That’s what they’re supposed to do. Nothing xxxx What else you want me to tell you? Oh I paid them a lot of money for their work. They did their job. That’s what they’re supposed to do. Nothing xxxxing special. More
by JMSBUELL
Employees Worked With
August 31, 2024
I’m extremely disappointed on the X1 vehicle (lemon) that BMW Westlake (Nez Faraj) sold me. Go check the terrible history and failed items on the report. I just got it back from service again. The staff is c BMW Westlake (Nez Faraj) sold me. Go check the terrible history and failed items on the report. I just got it back from service again. The staff is cold and sterile. I had to speak to the regional manager about his team and this vehicle, fighting over high maintenance costs-embellished fees. I’ll never buy from BMW-Westlake again. More
by HAIG
