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1,975 Reviews of BMW of Westlake - Service Center
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December 30, 2024
Pretty good dealership. Good service. Good response time. Very helpful with my needs and experience. Good service. Good response time. Very helpful with my needs and experience. More
by MAJORINFLUENCE74
Verified CustomerEmployees Worked With
December 27, 2024
Low to no pressure. This is my 4th car with BMW Westlake, always been competitive and fair. This is my 4th car with BMW Westlake, always been competitive and fair. More
by SPENCER27
December 26, 2024
Nice, nice, nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More
by PATRICK.LOUGHEED
Employees Worked With
December 25, 2024
They are very professional and friendly. I felt comfortable and knew they were giving good advice and taking good care of my vehicle. I felt comfortable and knew they were giving good advice and taking good care of my vehicle. More
by james.nichols1986
Employees Worked With
December 25, 2024
Matt had excellent customer service his communication was beyond words thank you. Five starts BMW beyond words thank you. Five starts BMW More
by TOLLIVER40
December 22, 2024
I wanted to share my exceptional experience with the service center at BMW of Westlake. Led by Brittaney Quick, their team consistently exceeds my expectations and makes every visit a pleasure. Their kn service center at BMW of Westlake. Led by Brittaney Quick, their team consistently exceeds my expectations and makes every visit a pleasure. Their knowledge of my 2024 BMW X-6's technology is outstanding, and they always keep me informed about potential issues during service visits. I particularly appreciate their innovative communication methods. During a recent recall visit, the technicians sent text messages and video text messages to help me understand the maintenance issue and how they planned to resolve it. This level of transparency and customer service is truly commendable. The service department's professionalism and expertise are consistently impressive. My recent recall appointment was completed quickly and efficiently, and my service advisor clearly explained all maintenance needs in an easy-to-understand manner. Overall, I am extremely satisfied with the service I receive at BMW of Westlake. Their commitment to customer satisfaction and technical excellence is truly beyond compare. Sincerely, Scott C. Ashbrook Avon Lake, OH (c) 216-210-2029 More
by SCOTT@AMERICANOFFICESERVICES.COM
Employees Worked With
December 21, 2024
Andrew was very professional and helpful when explaining the service I needed for my vehicle. Andrew kept me informed every step of the way. the service I needed for my vehicle. Andrew kept me informed every step of the way. More
by RENATTA102
December 21, 2024
Corey was great! Helpful and answered all my questions. I will be returning for my next service Helpful and answered all my questions. I will be returning for my next service More
by JANELJENDRE
Employees Worked With
December 21, 2024
Great service. Quick and easy. I asked how long it would take and they beat it by 10 minutes. Quick and easy. I asked how long it would take and they beat it by 10 minutes. More
by DSTRAYER60
Employees Worked With
