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BMW of Westlake - Service Center

Westlake, OH

4.7
1,936 Reviews

1,936 Reviews of BMW of Westlake - Service Center

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March 27, 2025

Everyone was incredibly nice and great to work with. They made the experience smooth and easy! More

by TYLER.TAPAJNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 27, 2025

Wasn’t happy about not having part in stock but very happy about procedures with the video More

by JH1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 26, 2025

Great service and prompt problem solving for my flat tire. We were so pleased with the team at BMW Westlake More

by DCKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

March 26, 2025

Brittaney is awesome. Very customer service oriented and helpful. Service done right and in timely manner. A+ More

by ERICBOYSEN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

March 26, 2025

First class as always. The detail work done exceeded my expectations and I'll definitely do it again. More

by Radiohead79
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Mar 28, 2025 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

March 26, 2025

Great service and follow up. Very fair prices. Cory was great. Great experience overall all things considered. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

BMW of Westlake responded

Cliff, your satisfaction is our top priority.

March 25, 2025

A very modern facility with an extremely clean showroom and service area. I enjoy stopping by for complementary washes. More

by GARYPAPARIZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 25, 2025

Always professional, prompt, and courteous service. I also appreciate the hospitality in the waiting area. More

by airica1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

They have excellent service and my service advisor was very thorough and I appreciate the tech video. More

by QDENNIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!