BMW of Westlake - Service Center

Your staff responded to me. - found me an acceptable and favorable time to evaluate my BMW. Not being the primary owner (wife of deceased husband) I had to learn and I am still - found me an acceptable and favorable time to evaluate my BMW. Not being the primary owner (wife of deceased husband) I had to learn and I am still learning about the car. Jim owned a BMW since the mid-60’s - He was proud of his car and took great care of it. I have learned a bit from him. He found you and bought our current BMW. My last check up was good and I thank the entire Service Department. Thank you and PLEASE TAKE CARE OF ME AND THE BMW. SUZANNE BLASER, 216-702-6589. More

Everything was great, smooth and in general fine People were nice place was clean Thank you for your service were nice place was clean Thank you for your service More

Service was scheduled a week in advance, and the vehicle was dropped off Sunday night for Monday morning service. The vehicle sat for a day before the service work started, the second day diagnostics, servi was dropped off Sunday night for Monday morning service. The vehicle sat for a day before the service work started, the second day diagnostics, service work was not completed until the third day. More

The service representatives at BMW of Westlake are very friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work w friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work with! More

Matt helped me navigate replacing a damaged tire. He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the issue More

Great service. Andrew was courteous and very helpful and all work was done quickly and thoroughly. Andrew was courteous and very helpful and all work was done quickly and thoroughly. More

Some angry ppl in waiting complaints about pricing of repairs. My bill free under warranty repairs. My bill free under warranty More

I take my 7 series to BMW of Westlake because they are friendly and courteous. Good place to hang out and work while service is being done friendly and courteous. Good place to hang out and work while service is being done More

BMW of Westlake always does a great job. They are honest, quick and accommodate my schedule. They are honest, quick and accommodate my schedule. More

The video that was taken to let me know what they’re working on was a great way to keep me updated. Andrew was great to work with. I was in and out in a timely manner. Thank you bmw!!! working on was a great way to keep me updated. Andrew was great to work with. I was in and out in a timely manner. Thank you bmw!!! More