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1,809 Reviews of BMW of Westlake - Service Center
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October 15, 2024
Excellent customer service and attention to detail and great option for rental car usage. Good communication among representative and technician great option for rental car usage. Good communication among representative and technician More
by DONNATHEBERGE
Verified Customer
October 15, 2024
True to charge me for a covered oil change on a 2024 M3CS because I had a aftermarket manifold. because I had a aftermarket manifold. More
by Koety2
Employees Worked With
October 15, 2024
Good service overall. Easy to schedule appointments and work is completed in a timely manner. Easy to schedule appointments and work is completed in a timely manner. More
by Monica
Employees Worked With
October 15, 2024
Clean modern facility. When you are at the service dept it seems odd that you have to then walk to a separate cashier area to pay. Not good if you are in a hurry. Otherwise When you are at the service dept it seems odd that you have to then walk to a separate cashier area to pay. Not good if you are in a hurry. Otherwise good experience. More
by JEFFDANEY
Employees Worked With
October 12, 2024
Cory Was helpful and knowledgeable. He quoted the correct amount of time to complete the work He quoted the correct amount of time to complete the work More
by GFREEH
Employees Worked With
October 11, 2024
Corey has helped me through a very frustrating process. He has tracked where my parts are and finding out why the KG collision center is taking too much time. I appreciate his kindness and helpfulness th He has tracked where my parts are and finding out why the KG collision center is taking too much time. I appreciate his kindness and helpfulness throughout this process. More
by KimMo
Employees Worked With
October 11, 2024
Great service, professional, timely, responsive to needs, car was ready when promised and was washed. car was ready when promised and was washed. More
by JAYMAGEE8
Employees Worked With
October 11, 2024
Staff always knowledgeable, friendly, helpful and get job done on time. I would highly recommend dealership. done on time. I would highly recommend dealership. More
by krebscarla
Employees Worked With
October 11, 2024
Very professional and keep me updated when my car was expected to take a few extra days to service. expected to take a few extra days to service. More
by ANGELAGUG123
Employees Worked With
October 10, 2024
Everyone was great. They got me in and out quickly and made sure I had a way to get back to pick up my car. They got me in and out quickly and made sure I had a way to get back to pick up my car. More
by AMELIA.J.LEONARD
Employees Worked With
Other Employees :
Eric (? the shuttle driver)
