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BMW of Westlake - Service Center

Westlake, OH

4.7
1,968 Reviews

1,968 Reviews of BMW of Westlake - Service Center

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January 27, 2025

Clean. Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! More

by MIAMICITYGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

January 24, 2025

I had an unexpected issue that with the amazing help from service advisor Matt Poveoznik was able to be resolved with a battery replacement that they did for me while we waited. I was very appreciative and f More

by GEMINIDMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

January 24, 2025

Service on my BMW was done professionally and in a timely manner. Very satisfied with the service department. More

by DPACK1563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

January 24, 2025

Andrew is always very helpful in answering my questions or concerns that I may have regarding my new car. More

by rg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

January 23, 2025

BMW of Westlake Ohio did a very very good job servicing my sports utility vehicle More

by CAWLEYM
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

January 21, 2025

I scheduled a regular oil change and maintenance. It was all timely and no issues. More

by RPLAGENS1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

January 21, 2025

It was a great experience. Very kind, detailed, and efficient with my vehicle. Will only bring my BMW to Westlake! More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

BMW of Westlake responded

Hi Erik, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

January 20, 2025

Helpful! All were attentive. Brought car to me after purchase. Provided assistance in understanding the technology. Good experience. More

by JSLATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

BMW of Westlake responded

We are glad we could help!

January 20, 2025

This dealership is the perfect picture of dealership! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! More

by DANELOS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

January 20, 2025

Great place. Comfortable lounge area. Employees are on top of your needs and let you know as work is being done. More

by jhandley158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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