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BMW of Westlake - Service Center

Westlake, OH

4.7
1,983 Reviews

1,983 Reviews of BMW of Westlake - Service Center

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October 22, 2021

Jim was a great guy very professional and the car runs fantastic I am very satisfied thank you. More

by cars6953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Oct 22, 2021 -

BMW of Westlake responded

Thanks for the great feedback about Jim and BMW of Westlake!

October 22, 2021

Jim was awsome car runs great I am very pleased with the whole experience. Thank you More

by cars6953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Oct 23, 2021 -

BMW of Westlake responded

Thanks for the awesome review!

Oct 23, 2021 -

cars6953 responded

You are very welcome.

October 20, 2021

Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. More

by Cgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Oct 20, 2021 -

BMW of Westlake responded

Thanks for the positive feedback about the service team!

October 20, 2021

Was able to get my car done before I thought they would. Nice loaner car too More

by DHUME0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Oct 20, 2021 -

BMW of Westlake responded

Thank you for this fantastic review!

October 19, 2021

Jim in customer service is the perfect person to represent BMW to the public. He is always respectful, informative & knowledgeable about his customers & how to best fulfill their needs in a timely More

by Banker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Oct 21, 2021 -

BMW of Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Westlake. We hope to be of service to you again in the future. Best wishes, BMW of Westlake

Oct 21, 2021 -

Banker responded

Your welcome

October 18, 2021

Nate was fantastic! He kept me updated on all that was going on. I love getting the video of my car up on the rack and then tell me what service over doing. More

by scribe_skies0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Oct 18, 2021 -

BMW of Westlake responded

Thanks for the awesome review about Nate and BMW of Middleburg Heights!

October 18, 2021

Jim from service accommodated me in every way that he could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 18, 2021 -

BMW of Westlake responded

Thank you for the positive review about Jim and Brittaney!

October 18, 2021

Great service and fast turn around time since I waited for my car and great price More

by TRFERRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Oct 18, 2021 -

BMW of Westlake responded

Thank you for letting us know about your great experience at BMW of Westlake!

October 16, 2021

Brittaney exemplified excellent customer service- she was both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue More

by sixhamms
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Brittaney and BMW of Westlake!

October 16, 2021

Entire staff is very professional and enthusiastic. Dealership is clean, modern and well laid out. More

by RCMARSH0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

BMW of Westlake responded

Thank you for letting us know about your positive experience!

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