1,983 Reviews of BMW of Westlake - Service Center
Very professional and thorough. Always a pleasure to deal with. Look forward to dealing with them again. with. Look forward to dealing with them again. More
Was able to get my car done before I thought they would. Nice loaner car too Nice loaner car too More
Jim in customer service is the perfect person to represent BMW to the public. He is always respectful, informative & knowledgeable about his customers & how to best fulfill their needs in a timely represent BMW to the public. He is always respectful, informative & knowledgeable about his customers & how to best fulfill their needs in a timely fashion. Couldn't ask for more. More
Nate was fantastic! He kept me updated on all that was going on. I love getting the video of my car up on the rack and then tell me what service over doing. going on. I love getting the video of my car up on the rack and then tell me what service over doing. More
Jim from service accommodated me in every way that he could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful could especially with a shortage of loaner cars. Brittany and Jim at BMW of Westlake always helpful More
Brittaney exemplified excellent customer service- she was both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue both professional and courteous from start to finish - I trust the work done through her and know she has my best interest in mind- we will continue to be a customer- thanks More
Entire staff is very professional and enthusiastic. Dealership is clean, modern and well laid out. Dealership is clean, modern and well laid out. More