BMW of Westlake - Service Center

They were able to isolate a rattle and correct the concern. I am very pleased. concern. I am very pleased. More

I had tires shipped from Tire Rack directly to BMW of Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on my BMW M5, and they were able to handle everything in one day. What stood out even more was the level of service. Since it was a same-day job, I didn’t need a loaner, but Matthew still arranged for one of the service team members to give me a ride home. That kind of thoughtful support goes a long way and shows why BMW of Westlake earns long-term customers. Thank you again for the exceptional service—I truly appreciate it. More

Helpful and knowledgeable . Took my son’s car for evaluation. Kevin was kind and accommodating. Took my son’s car for evaluation. Kevin was kind and accommodating. More

Haven't worked with the service department yet. They did clean some dirt off in the engine compartment. They did clean some dirt off in the engine compartment. More

Always a pleasure working with Brittaney! She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to e She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to ensure my M4 Competition is properly maintained! More

Helpful and caring team that keeps you informed with not just the progress but also what other needs your car may have. just the progress but also what other needs your car may have. More

Quick, detailed, experienced and comfortable environment. The technicians communicate precisely and the service reps ensure clarity The technicians communicate precisely and the service reps ensure clarity More

Service representatives was very professional, informative and polite will definitely go back BMW of Westlake for all my schedule maintenance informative and polite will definitely go back BMW of Westlake for all my schedule maintenance More

Always friendly. Excellent customer service. Car alignment went well and was explained so I could understand it. Excellent customer service. Car alignment went well and was explained so I could understand it. More