1,804 Reviews of BMW of Westlake - Service Center
Fast and easy to schedule an oil change. Appreciate the car wash! Video of inspection was helpful! Appreciate the car wash! Video of inspection was helpful! More
Clean. Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed More
This dealership is always consistent. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. More
Scheduled and performed preventive maintenance in a professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. More
Professional and very friendly. Provided a courtesy ride to and from my house. Car drives very smoothly. Provided a courtesy ride to and from my house. Car drives very smoothly. More
Great service manager, and the service representative. I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all done within 24 hours. More
The dealership is very professional and clean They all were very knowledgeable and helpful I will definitely go there for my next car were very knowledgeable and helpful I will definitely go there for my next car More
Cory was very helpful and professional. Advised us if any further action or repairs were needed. Advised us if any further action or repairs were needed. More
Matt and the gentleman in the garage that showed me the problem with my BMW went beyond helpful. How do you find such great employees? Not often the case these days. Congratulations! Kathleen Brennan problem with my BMW went beyond helpful. How do you find such great employees? Not often the case these days. Congratulations! Kathleen Brennan More
I went to BMW of Westlake with no appointment to see if the can squeeze me in. I needed tires for my car . They accommodated me and took care of my issue. Thank you Andrew and thank you BMW the can squeeze me in. I needed tires for my car . They accommodated me and took care of my issue. Thank you Andrew and thank you BMW More