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1,798 Reviews of BMW of Westlake - Service Center
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November 13, 2024
Gave me a loaner with gas tank on empty. When I told Andrew, he didn’t seem to care. When I told Andrew, he didn’t seem to care. More
by MACKINOHIO
Verified Customer
November 13, 2024
People at Westlake BMW are very courteous, knowledgeable and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that More
by NATEMANSOUR1
November 12, 2024
Fast, honest service - I like the video they send with preliminary findings. Price of some services even went down this year! preliminary findings. Price of some services even went down this year! More
by MTAGLIAF
Employees Worked With
November 12, 2024
Quick service for installing snow tires. They changed appt time to fit my schedule. Thanks They changed appt time to fit my schedule. Thanks More
by ASTIDIS
Employees Worked With
November 11, 2024
Clean. Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed More
by PTJT100
November 11, 2024
This dealership is always consistent. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. More
by MLC
November 11, 2024
Fast and easy to schedule an oil change. Appreciate the car wash! Video of inspection was helpful! Appreciate the car wash! Video of inspection was helpful! More
by TSRAIL
Employees Worked With
November 08, 2024
Scheduled and performed preventive maintenance in a professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. professional and friendly manner. Good communication. Would’ve preferred a loaner vehicle but the drivers were very accommodating. More
by Kathib8870
Employees Worked With
November 05, 2024
Professional and very friendly. Provided a courtesy ride to and from my house. Car drives very smoothly. Provided a courtesy ride to and from my house. Car drives very smoothly. More
by SORBANY
November 05, 2024
Great service manager, and the service representative. I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all I was assigned to a great job of rushing the car through repairs. We were on the road, and stranded until the car could be fixed, and they got it all done within 24 hours. More
by JOHN_BLATZ
Employees Worked With
