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BMW of Westlake - Service Center

Westlake, OH

4.7
2,120 Reviews

2,120 Reviews of BMW of Westlake - Service Center

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September 06, 2025

BMW Westlake are very easy to deal with and give great service and always respectful More

by ASNOWDEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Our service advisor, Matt, is very conscientious and is careful to assure that all of our needs are met. The technician who worked on our vehicles was very thorough and professional. More

by jpkoch1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Addressed all issues quickly and pointed out a few items that will need attention. Always pleased dealing here. More

by Gypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Great customer service, attention to detail and time efficient. Would recommend to my friends and family. More

by SRAY2730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

very happy that sales person could fix minor problem that service department could not fix More

by TNR31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Great team. Reliable and a pleasure to work with. Its been the best BMW dealership I've worked with. More

by christophersoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Brittaney is the best service advisor I’ve ever had the privilege to work with and the only advisor I trust to maintain my M4 Competition! She’s always professional, straight-forward, honest, and has a bea More

by KevinPhamUSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. More

by borysepakush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

I love BMW of Westlake. They treat me very well, are very communicative and provide detailed videos from the service techs regarding all services. More

by KELLYAPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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