BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,123 reviews
Purchase of CPO BMW of Westlake made it a worry free, no hassle experience. In particular our advisor Steve Mihalic was great! Highly recommend and will return for ou BMW of Westlake made it a worry free, no hassle experience. In particular our advisor Steve Mihalic was great! Highly recommend and will return for our future auto needs. More
Used car experience All I can say is wow!!! Q did a fantastic job from start to finish. I've been searching for quite some time for a reliable used vehicle for my 16 ye All I can say is wow!!! Q did a fantastic job from start to finish. I've been searching for quite some time for a reliable used vehicle for my 16 year old daughter. Q was extremely helpful and was did t pressure me at all. I drove up from Columbus and would do it again for my next purchase. Thank you to the entire team for making my first Used car purchase a positive one! More
John Redden John and the entire BMW team made my buying experience easy and pain free. No high pressure, fair treatment and a thorough explanation of the process John and the entire BMW team made my buying experience easy and pain free. No high pressure, fair treatment and a thorough explanation of the process, the car and all of its' features. I highly recommend seeing John for your next new or used car purchase. You will not be disappointed. More
Great experience! Professional yet laid back, no high pressure BS you get at some dealerships, can you hear me van devere?! I bought a used '13 Tahoe at a BMW dealersh Professional yet laid back, no high pressure BS you get at some dealerships, can you hear me van devere?! I bought a used '13 Tahoe at a BMW dealership and yet they treated me like I was buying an expensive European sports car. Would do business with them again in a heartbeat if the chance ever arose. More
Out of State (KY) purchase I had been looking for an Infiniti QX80 for quite some time. Finally found one with everything I wanted so after speaking with Q I felt confident enou I had been looking for an Infiniti QX80 for quite some time. Finally found one with everything I wanted so after speaking with Q I felt confident enough to make the drive from Kentucky. Q was super easy to deal with and very knowledgable about the vehicle. I highly recommend purchasing from BMW of Westlake. More
Great team John Caruso has walked me through several buys and leases of BMW's. He's great and attentive to customer needs. All the staff here I've dealt with hav John Caruso has walked me through several buys and leases of BMW's. He's great and attentive to customer needs. All the staff here I've dealt with have been professional, capable, and friendly. More
Great experience From beginning to end, this is how a car buying/leasing experience should be. No pressure at all, very honest and transparent throughout, great commun From beginning to end, this is how a car buying/leasing experience should be. No pressure at all, very honest and transparent throughout, great communication during the ordering/production/delivery process, and a super friendly team! When Alicia Taylor first approached me on the lot I was just browsing on a whim, and it was her friendliness, professionalism, and total lack of pressure that convinced me to explore the idea of a BMW further. From that moment on she helped me order the exact car I wanted, worked through the finances (including my trade) to my complete satisfaction, kept me up to date on every step of production and delivery, and celebrated with me when the car arrived! I would recommend Alicia and the team at BMW of Westlake to anyone without hesitation. More
comfortable they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with th they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with the other two names I listed, and I don't understand why he was the dealer that helped me with my purchase and did an excellent job. More
Great Inventory - Great Service - Great Team BMW of Westlake knows how to take care of business and make you feel special. We had multiple test drives of various new and used models. The team was BMW of Westlake knows how to take care of business and make you feel special. We had multiple test drives of various new and used models. The team was great at showing the differences and at the end we walked away with an incredible value. The resident "geniuses" are also fantastic to get you up to speed on all your BMW can do. More
Amazing!! No pressure, quick and easy!! This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His produc This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His product knowledge, and ability to work with us was tremendous. Their whole team at BMW of Westlake made our buying experience amazing. I will pass the word on to everyone I know in the market for a new BMW. John Redden delivered an amazing experience for us. Thank you BMW of Westlake! More



















