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BMW of Westlake

Westlake, OH

4.8
4,515 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,515 reviews

December 08, 2012

If you're looking for a BMW, this is a quality dealership with friendly and knowledgeable personnel. Having lived in Germany for 15 years driving 5 series Beemers, I was familiar with BMW's standards and Gan More

by denncarr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Palmer, Tom Zito
December 05, 2012

Ken's the best. No pressure type of car salesman. Knows the product well. Helped me program my new 5 series with my garage door. Can't say enough good things about Ken. Will always by through Ken, even i More

by gsosenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2012

Ken was an excellent salesman! I had to put off delivery due to personal issues and Ken was a true gentleman about it! Can't say enough good things! Thanks again! More

by karli.lytkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2012

This is a bit dated, but....we leased a new vehicle and financed a vehicle we had been leasing. Everyone we met or talked to were GREAT to work with, but something seemed to get lost a little bit in deali More

by baxjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Roberts
November 26, 2012

I have only good to say about Ganley BMW. When getting a new car, the worst part is typically the negotiation process - especially when trading in an existing vehicle. The Ganley folks were straightforward More

by bucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 20, 2012

From the initial phone contact with Dirk, through the communications proccess onto the final purchase, Dirk and Robert were friendly, enthusiastic and knowledgable. Highly recommended! More

by timothy90
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
November 07, 2012

Dirk and Frank were both very pleasurable and easy to work with. They were not pushy typical car sales men. You could tell that they both bleed BMW and truly care about the customers criteria for buying More

by kdumot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 05, 2012

We had a wonderful, easy experience, especially considering the tough week that both the dealership and we had without power. Can't say enough nice things about Dirk and Frank and the rest of the More

by dbull96z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 01, 2012

My husband wanted to lease a 2013 BMW M6. We were having difficulty getting sufficient information about the car from our local BMW dealership. We were referred to Ken Delk at the Middleburg Heights dealer More

by Blsku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 31, 2012

Great job on costumer service and not forcing me to do something I didn't want. I would like to say thank you I am really enjoying my 750li More

by LB III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Zito
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