BMW of Westlake

Very happy buying a car there When in market for a BMW went to Bmw of Westlake. The sale person Jerry Mancini was very helpful. At the time last year price was more then I wanted t When in market for a BMW went to Bmw of Westlake. The sale person Jerry Mancini was very helpful. At the time last year price was more then I wanted to spend for a car I cannot drive due to my job. This year decided to buy a car all wheel drive that I can enjoy more. Found a 2014 cpo 640 xi I went out to dealership test drive. Was very happy. There where a few issues with the car.they took care of all the issues before making an offer. After that I gave them full price for car. There was no preasure to buy. They did not waste my time. And I felt rhere was no bs practice at that dealership. When picked up car they went over everything. I will recommend dealership and buy my next car from them. Sincerely Richard mott More

Great customer experience Ken Delk was very easy and helpful to work with. The sales and delivery process from start to finish was quick and smooth. I would highly recommend Ke Ken Delk was very easy and helpful to work with. The sales and delivery process from start to finish was quick and smooth. I would highly recommend Ken to anyone in the market for a BMW. More

Unprofessional and belittling Client Advisor John Redden promptly followed up with me via email after I inquired about a car on their website. After obtaining more information abou Client Advisor John Redden promptly followed up with me via email after I inquired about a car on their website. After obtaining more information about the car, I did some research on the market value of the specs of this car and followed up with him with an offer. His reply was curt and unprofessional, passively suggesting I was ignorant. Perhaps my offer was low but that's why you negotiate, right? There's too much inventory of (and too many other BMW dealers offering) the particular car I'm looking for to make it worth working with someone so rude. More

professional with no nonsense buying No nonsense buying at this dealership. Found the car I loved and Steve made buying quick and easy. The car sells itself but the dealership you choos No nonsense buying at this dealership. Found the car I loved and Steve made buying quick and easy. The car sells itself but the dealership you choose will make a difference in your experience. Treated with courtesy and respect. More

Great Experience Jerry Mancini is highly recommend. He did everything he said he would and on time. We couldn't be more pleased with our experience. He actually called Jerry Mancini is highly recommend. He did everything he said he would and on time. We couldn't be more pleased with our experience. He actually called a few days after picking up the vehicle to make sure things were good. More

Excellent Experience, No Hassel In short, I worked with John Redden for 6 months trying to find my perfect car. Throughout that entire time I was treated with respect and never press In short, I worked with John Redden for 6 months trying to find my perfect car. Throughout that entire time I was treated with respect and never pressured to purchase a car. I knew that I would be buying a car from him once I found It though. He was a pleasure to work with and is always available for any questions. As for the rest of the dealership, it is kept clean and has all of the comforts you would expect. The staff were great from the genius Nate through the sales manager Jared to the finance manager Mike. I'm looking forward to enjoying my M3 and working with the service staff to keep it perfect. I highly recommend this dealership to anyone interested in aquiring a new BMW. More

Best Car Buying Experience Was looking on line at Used BMWs either a 320 or 328i with less then 30,000 miles and came across a 320i manual transmission and saw that BMW of Westl Was looking on line at Used BMWs either a 320 or 328i with less then 30,000 miles and came across a 320i manual transmission and saw that BMW of Westlake had one it was the right color, miles and price. I put in an inquiry on line and got a response the next day from Jerry Mancini and went in with my 2003 Saab 9-3 that I traded. Jerry and his associates gave me the confidence I needed to feel comfortable with getting me out of my old car and into my new one within a 3 day time frame! More

Great Experience Great service and experience buying a new car from BMW of Westlake! Steve was great to work with and they were willing to work with me on getting the Great service and experience buying a new car from BMW of Westlake! Steve was great to work with and they were willing to work with me on getting the deal I was looking for. Justin was great going through all the features on the car. It was great to work with Mike on the paperwork. Thank you again, it was great to meet you all. More

Competent Being an out of town customer, I needed confidence I was working with a professional, Steve and his associates gave me the confidence I needed to feel Being an out of town customer, I needed confidence I was working with a professional, Steve and his associates gave me the confidence I needed to feel comfortable working with BMW of Westlake from 500 miles and a plane ticket away. They fulfilled everything I needed in making my purchase successful. More

wonderful helpful they explain all the details of service and the new car a bright and airy dealership wonderful people like john Caruso fred palmer and mike n helpful they explain all the details of service and the new car a bright and airy dealership wonderful people like john Caruso fred palmer and mike niedzwiecki made it a nice and fast experience. More