BMW of Westlake

A King For A Day I started my search for a new 340 I Xdrive back in September of 2016. I knew the equipment I wanted on the vehicle and I knew how many were available I started my search for a new 340 I Xdrive back in September of 2016. I knew the equipment I wanted on the vehicle and I knew how many were available in a 500 mile radius of my home in PA. My first deal fell through in Maryland because the sales team at the dealership was dishonest. They did not honor our agreement and made excuses when I drove 3 hours to purchase the car. I had seriously considered not purchasing a BMW because of this bad experience in Maryland. After more research using the internet I found Westlake BMW and on their lot was a 340 I Xdrive that met my needs. Alicia Taylor and I came to an agreement on price and I made the 4 hour trip to Westlake, Ohio. During this drive I could not forget my experience in Maryland and was ready for another round of excuses. I have to admit I was in disbelief at how well I was treated at Westlake. I felt welcomed from the moment I stepped inside the showroom and was introduced to Alicia Taylor. She explained the sales figures we discussed and the delivery of the new BMW in fine detail. After our consultation I went to the finance office and reviewed the deal. To my astonishment, the figures were exactly as we discussed in our emails. I reviewed all the pages and found nothing added. I honestly was in disbelief after my previous encounter in Maryland. Mike even found a lower interest rate than we had previously discussed. My time spent at Westlake BMW purchasing my 340 I took about 2 hours; that includes their Genius delivery. Adam Moon greeted and thanked me upon delivery. A busy man I am sure who took the time to say "Thank You". Appreciated. I highly recommend Westlake BMW to all in the market for a BMW. I unfortunately cannot have my vehicle serviced here as I live 4 hours away. My loss. Jeff G. More

Great Experience! Buying your first car can be intimidating, but Q made it quick and painless for me! I couldn't be more pleased with the service I received at the deal Buying your first car can be intimidating, but Q made it quick and painless for me! I couldn't be more pleased with the service I received at the dealership and my beautiful new Scion FR-S! More

Fair, honest and friendly! This is my third BMW purchase from Ganley and second from the Westlake location. My sales professional was Howard Schneider. He listened to my new aut This is my third BMW purchase from Ganley and second from the Westlake location. My sales professional was Howard Schneider. He listened to my new automobile requirements and then came up with the exact vehicle to meet my needs. The entire process was very professional with zero "hard" selling. I highly recommend Ganley BMW of Westlake. Ask for Howard Schneider and his knowledgeable associates Mike Niedzwiecki and Bob Strecker. You'll be very pleased! After the sale, ask for Dirk Steffen to walk you thru all the components of your new vehicle. He takes the time to ensure you get the most out of your new BMW. More

Extraordinary! This is my second purchase with BMW of Westlake, both times we received the most gracious, professional, courteous, excellent service. Jerry Mancini i This is my second purchase with BMW of Westlake, both times we received the most gracious, professional, courteous, excellent service. Jerry Mancini is the kindest gentleman and goes above and beyond to make sure your experience is exceptional, 5?! Mike Niedzwiecki was phenomenal in getting us financed, 5? More

Quick, and painless car buying Fair offers for their vehicle, and my trade in. Very quick and knowledgeable with questions and concerns. You can tell they pride themselves on the pr Fair offers for their vehicle, and my trade in. Very quick and knowledgeable with questions and concerns. You can tell they pride themselves on the product they are selling, and do everything to make the buying and selling of a vehicle easy. Last, and certainly not least Qasim or "Q" did everything in his power to make this a great car buying experience. He easily went above and beyond just to make sure the vehicle he was selling was ready, and in great condition. More

Enjoyed the experience We were greeted by Bob Meaney, who took care of us from the beginning to end of the purchase process. He listened attentively to our needs, answered q We were greeted by Bob Meaney, who took care of us from the beginning to end of the purchase process. He listened attentively to our needs, answered questions honestly, and was very respectful of our time. He did an outstanding job in sales, along with Bob Strecker, who met with us the following day. We had our new car within 48 hours upon entrance into the dealership. The financial process with Mike Niedzwiecki was fast and painless. Thank you! More

Excellent experience My out of state purchase could not have been easier! I knew what I was looking for and John Redden answered all of my questions and provided informat My out of state purchase could not have been easier! I knew what I was looking for and John Redden answered all of my questions and provided information throughout the 2 weeks it took me to make a final purchase. We communicated by phone and e-mail, and the time I spent in the dealership to finalize everything was only about 2 hours. I received a fair price for my trade and the deal on my 328i was well worth the trip from Pennsylvania. More

Purchase a new M3 I was looking to buy an M3 and after I did some research I was not able to find the car with the specs what I need in Chicago area .I'm not a big fun I was looking to buy an M3 and after I did some research I was not able to find the car with the specs what I need in Chicago area .I'm not a big fun of buying a new car on Internet...without having a chance to touch the "toy" ,meet the sales person.Everyting went smooth they treated me with respect and honesty from the beginning to the end . More

Couldn't be more pleased with the help I had Honestly I am lucky to have had Qasim, "Q", as the person who helped me buy my car. He was very knowledgeable and quite helpful with any questions I h Honestly I am lucky to have had Qasim, "Q", as the person who helped me buy my car. He was very knowledgeable and quite helpful with any questions I had. It was my first real, and reliable car so I was nervous about getting all the right stuff I wanted in a car and was weary about all the details of buying one, but he made all of it very easy for me. He was serious when he needed to be and relaxed, chill, and funny when a serious tone wasn't needed. I enjoyed my time at the dealership and am very happy with my car. More

Great service Easy to work with, great service and follow up. Attentive sales and service dept. easy finance process Genius group solved all y concerns, sales deli Easy to work with, great service and follow up. Attentive sales and service dept. easy finance process Genius group solved all y concerns, sales delivered on all negotiated terms and additional requests More