BMW of Westlake

This is my third leased car through John As always John did a great job as my client advisor. I had a very easy experience and are very happy with my new X1. As always John did a great job as my client advisor. I had a very easy experience and are very happy with my new X1. More

Fantastic car buying experience John Redden did a great job as my client advisor as we worked the details over the phone. When I went to get the car there were no unwanted surprises, John Redden did a great job as my client advisor as we worked the details over the phone. When I went to get the car there were no unwanted surprises, only a very pleasant buying experience. Dirk Steffen did a super job going over the car with me and answering all my questions. I am very pleased to recommend this dealership to anyone in search of a BMW. More

Tom and Dan were great! Was looking to upgrade from a 3 series to a 5 series. My client advisor Tom Zito helped me find just the right car with the features I wanted, at a g Was looking to upgrade from a 3 series to a 5 series. My client advisor Tom Zito helped me find just the right car with the features I wanted, at a great price! Dan Walker in finance did an awesome job getting a reasonable interest rate despite some credit blemishes. He also helped me with the products I wanted and didn't push me to buy stuff I didn't want or need. Incredible buying experience! More

Very helpful and easy to work with Had a very easy experience leasing. Everyone was helpful and willing to answer any questions and let me test any vehicle. Went back multiple times w Had a very easy experience leasing. Everyone was helpful and willing to answer any questions and let me test any vehicle. Went back multiple times without pressure before finally deciding. More

Excellent customer service! Every single visit! Top quality salesmen and customer service! Our salesman gave us his personal contact info and never hesitates to reach out and just check up with our Top quality salesmen and customer service! Our salesman gave us his personal contact info and never hesitates to reach out and just check up with our satisfaction of purchase. Any questions I've had he has always responded quickly and pointed me in the right direction. I would highly recommend this dealership and brand to anyone looking for a quality and caring experience with purchasing a vehicle.Thank you, Steve! More

Positive buying experience My recent experience with BMW of Westlake, Ohio was extremely positive working with Putrri Padbatan. Putrri could not be more accommodating with all o My recent experience with BMW of Westlake, Ohio was extremely positive working with Putrri Padbatan. Putrri could not be more accommodating with all of my needs, as I was a victim of the Audi emissions buyback and needed a new reputable diesel vehicle, BMW provided me with a loaner until my new BMW 328d wagon arrived, which I love! Brittaney Quick, in the service department also was very much on top of everything as soon I walked in the door, she was very efficient with whatever I needed. Thank you very a great experience. Michele Ross Samek More

Our experience with the purchase from BMW Westlake. We were pleased in all aspects of our experience with BMW of Westlake. The staff was extremely knowledgeable and excited about their product. No ques We were pleased in all aspects of our experience with BMW of Westlake. The staff was extremely knowledgeable and excited about their product. No questions went unanswered, and we were comfortable with everything that was presented in a friendly business like manner. Our vehicle was delivered in mint condition, and we had their guarantee if any questions, or problems occurred they would be ready and willing to assist. More

No Pressure, great experience I found my CPO 2014 4 Series on line and went into Westlake BMW to work with Howard Schneider. From the get-go, Howard couldn't have been more accomm I found my CPO 2014 4 Series on line and went into Westlake BMW to work with Howard Schneider. From the get-go, Howard couldn't have been more accommodating, allowing me to test-drive the car overnight. When I returned the following day, making the deal with Howard was totally a no-pressure experience. Everything was honest and on the up-and-up. It's so nice to work with someone who respects you and values your business. More

Amazing experience I had the most amazing experience leasing my new 328 I x drive vehicle with Howard Schneider. Howard was extremely helpful in all aspects of the leasi I had the most amazing experience leasing my new 328 I x drive vehicle with Howard Schneider. Howard was extremely helpful in all aspects of the leasing process. I will recommend Howard to anyone I know who will be in the market for a new car. More

fantastic experience! recently I leased a 528i from BMW of westlake...the car is beautiful, the service was excellent and the associates were knowledgeable, accommodating a recently I leased a 528i from BMW of westlake...the car is beautiful, the service was excellent and the associates were knowledgeable, accommodating and professional. Howard Schneider goes above and beyond for his clients. I highly recommend both this dealership and this sales associate. More