BMW of Westlake

Great Purchase Experience I had a great experience buying a used BMW from BMW of Westlake. Not only was the transaction simple, quick and painless, but the customer service I r I had a great experience buying a used BMW from BMW of Westlake. Not only was the transaction simple, quick and painless, but the customer service I received from my sales associate, “Q” Shirazi, and the manager, Steve David, was superlative. There were no games, the car was exactly as described online, and the after sales service from Cassi Thadeus was great. This was nothing like the typical tedious car buying experience that most people expect. I will definitely buy from them again the next time I need a car. More

Excellent experience with my new X5 I would like to thank Bob and Alicia for an over the top buying experience as well as for the follow up. The attention to detail is awesome - from wa I would like to thank Bob and Alicia for an over the top buying experience as well as for the follow up. The attention to detail is awesome - from walking through the door the first time to driving out after a fast finance process. One of the best sales experiences that I have ever encountered. Very highly recommend and well done to all at BMW of Westlake. More

Great car buying experience I recently bought a car from BMW of Westlake and it was a great experience. I worked with Jerry Mancini and he is absolutely awesome. The whole staf I recently bought a car from BMW of Westlake and it was a great experience. I worked with Jerry Mancini and he is absolutely awesome. The whole staff is very professional and helpful. More

My Jerry Mancini experience Mr. Jerry Mancini - excellent saleman. He was extremely friendly and attentive, he put me at ease and made the whole car buying process simple. This i Mr. Jerry Mancini - excellent saleman. He was extremely friendly and attentive, he put me at ease and made the whole car buying process simple. This is what buying a car should be. I highly recommend BMW of Westlake and of course Jerry Mancini, I could never ask for better service and they will get my business and I can refer to them and will be coming back there for my next Bimmer. More

My Ganley Experience Mr. John Caruso continues to provide exceptional customer service. As expected "My Ganley Experience" was one filled with knowledge, patience and unde Mr. John Caruso continues to provide exceptional customer service. As expected "My Ganley Experience" was one filled with knowledge, patience and understanding. Mr. Caruso was prepared for my arrival, he did research on the vehicle I wanted prior to my arrival, the car was detailed and ready when I got there cutting down my in the showroom time. The showroom was warm and inviting, the general manager, Frank was certain to greet me and Mike had me out of finance in no time. John had everything prepared and ready for me. My family and I are repeat customers and we will continue to purchase from Ganley. More

Easy, hassle free car buying experience. Having bought multiple cars in my lifetime, I typically dread going to the dealership to be hassled and pressured into buying a car. However, this ex Having bought multiple cars in my lifetime, I typically dread going to the dealership to be hassled and pressured into buying a car. However, this experience was unlike any other I have experienced. The staff was extremely friendly and attentive, and Jerry specifically made the process very low pressure and comfortable. I came in a few times before deciding on a CPO vehicle, and while Jerry was helpful, he did not push anything on me that I wasn't interested in. They also worked very well with me on my trade it in order to make the payments come down to a level I was comfortable with. Amazing experience. More