Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Westlake

Westlake, OH

Overview
Employees
Reviews
Vehicles
4.8
4,554 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Contact Dealership
View Awards

24690 Sperry Dr

Westlake, OH

44145

Directions

By Type

Showing 4,554 reviews

May 02, 2025

Professional, polite experience. With the high level of competence and skill that I always expect from BMW of Westlake More

by BKORODEWALKER
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Report | Print
May 05, 2025 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

May 02, 2025

I was provided with Detailed and personalized assistance from staff every step of the way. On time, professional, helpful and supportive More

by Juliabowler13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 05, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

May 02, 2025

Friendly service and done on time. Convenient location. Highly recommend this dealership. Brittany is a pleasure to work with More

by DRAMELLA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

May 01, 2025

Great service! Very comfortable atmosphere. Knowledgeable car mechanic, caring. I do feel service charges are overpriced. More

by MISSHINE
Recommend Dealer
Yes
Employees Worked With
I don't
Report | Print
May 01, 2025

Diagnostic fee is WAY overpriced. Should have been able to do that for no more than $100 More

by TAMBURAIVO
Recommend Dealer
No
Report | Print
May 01, 2025

Easy, but expensive It cost 1300$ for oil change and a new battery. It was expensive and no discounts were offered More

by REANAD
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
May 01, 2025

I always have the best experience at westlake bmw! Best service, nice workers. I always have the best experience at westlake bmw! Best service, nice workers, dog friendly, the best! More

by yjinn2202
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Report | Print
April 30, 2025

Cory and the cashier were very personable. Very clean facility. Communication was great throughout service. More

by JOHSONP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

BMW of Westlake responded

Thank you for sharing your positive experience!

April 30, 2025

Excellent communication with both Mathew and the technician. Service advisor took the extra time to document all my concerns for the technician. Technician did an excellent job at addressing my conc More

by BR223899
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
May 02, 2025 -

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

April 29, 2025

Brittaney is amazing that's why I keep coming back and buying another BMW BMW will continue to get my business! More

by KVELTRI
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Report | Print
1
2
3
4
...
456