Back

BMW of Westlake

Westlake, OH

4.8
4,469 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Contact Dealership

24690 Sperry Dr

Westlake, OH

44145

Directions

By Type

Showing 4,469 reviews

March 25, 2025

A very modern facility with an extremely clean showroom and service area. I enjoy stopping by for complementary washes. More

by GARYPAPARIZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 23, 2025

They have excellent service and my service advisor was very thorough and I appreciate the tech video. More

by QDENNIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

March 23, 2025

Service a bit expensive for an old car like mine, our alternative family car, low mileage, due to surcharge fee. Staff gave my husband a ride home as a courtesy after car drop off. I like the convenience More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Westlake responded

We truly appreciate your honest feedback.

March 21, 2025

The best around! !! Great communication, always friendly, and always on time! Plus they wash your car for you before you pick it up! More

by GEORGESALAZAR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

George, we are so pleased you enjoyed your visit to BMW of Westlake!

March 21, 2025

Great service, friendly, helpful, fast turnaround I enjoy visiting the dealership, it is very welcoming and I get fast, courteous service More

by LUIS64
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Mar 23, 2025 -

BMW of Westlake responded

Luis, thank you so much for the positive review!

March 20, 2025

Excellent customer service as always . Brittaney and the service staff are always efficient and effective. More

by DRCOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Your satisfaction is our top priority.

March 20, 2025

Honest, quick response, great costumer service. friendly staff. kept all the information up to date and notified me quickly of any changes. More

by DARBYINBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Hi Darby, we are very happy to have provided you with such a positive experience!

March 20, 2025

Corey is top notch for service! He helped me when I was in a real jam. More

by STACEYMINIUM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Stacey, we are so pleased you enjoyed your visit to BMW of Westlake!

March 20, 2025

Corey was excellent in coordination of schedule and explain the process. His follow up was great More

by RABIMD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

It's experiences like yours that really keep us motivated!

March 20, 2025

Brittaney is very professional, knowledgeable, communicative, and committed to her BMW customers. Thank you Brittaney and the service staff at BMW of Westlake! More

by JWALTER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Thank you for sharing your positive experience!