BMW of Westlake

Best experience I ever had buying a motor vehicle! I simply told him what I wanted and he made it happen. No pressure and no questions left unanswered! Jimmy Laumer made everything very easy. I would de simply told him what I wanted and he made it happen. No pressure and no questions left unanswered! Jimmy Laumer made everything very easy. I would definitely go back. More

Jerry is wonderful. Even though we purchased a 2015 we were treated as if it were a 2020! No pressure only support! 3rd BMW is a charm! were treated as if it were a 2020! No pressure only support! 3rd BMW is a charm! More

Nez was a pleasure to work with. I took six months to buy a car and he was VERY patient with me! Thank you so much! a car and he was VERY patient with me! Thank you so much! More

Had a very good experience. The first time while buying a car I felt the salesman was on my side to get me the best deal. What can I say the dealership’s job is to make money but I really felt like I came a car I felt the salesman was on my side to get me the best deal. What can I say the dealership’s job is to make money but I really felt like I came out paying a fair price. More

they had everything ready fir me when i got there and did the work as exoected and on time. they were all very friendly and nice. Always nice to take my car there as tbey always keep me infirmed on everyth the work as exoected and on time. they were all very friendly and nice. Always nice to take my car there as tbey always keep me infirmed on everything theybare doing. More

I worked with Jerry when I drove up from Columbus to look at a used M3. He was very friendly and helpful. There was no pressure. When I decided to buy, the vehicle was delivered to my home in Columbus which at a used M3. He was very friendly and helpful. There was no pressure. When I decided to buy, the vehicle was delivered to my home in Columbus which was much appreciated. More

I had a flat tire on my M4 so i used the can that came with car to inflate the tire. I took it to the dealership to change the tire they told me that i shouldn’t have used the can because u can’t mix liqu with car to inflate the tire. I took it to the dealership to change the tire they told me that i shouldn’t have used the can because u can’t mix liquid with technology so they charged me an extra $150 to replace the sensor. I am lost and confused Help me out ... More

I have been a customer of the Middleburg Heights location for 13 years. The staff from sales to service to admin. are very responsive, helpful, and friendly. for 13 years. The staff from sales to service to admin. are very responsive, helpful, and friendly. More

Service was great, easy to work with, Cassie was super easy to work with. Give her a raise! I normally do service with another dealer however I will most certainly start going to BMW Middleburg from now o easy to work with. Give her a raise! I normally do service with another dealer however I will most certainly start going to BMW Middleburg from now on. More

Drove from Pittsburgh to test drive an M850i. Nez did an awesome job of communicating to me prior to coming in about the vehicle and had it already prepared before my arrival. In addition, he took the time awesome job of communicating to me prior to coming in about the vehicle and had it already prepared before my arrival. In addition, he took the time and thoroughly reviewed the car features with me prior to sale. A special kudos to the finance department for extending their Saturday hours to finalize the paperwork so that we could drive home the vehicle that day. It should be mentioned they can transfer out of state plates the same day to avoid the hassle with a PA notary. Great selection of inventory and would definitely come back to purchase again...thanks, Nez! Kim More