BMW of Westlake

It was good service, i Got what i ask FOR it was fast the lady was professional and I got told what I have to fix in the future lady was professional and I got told what I have to fix in the future More

I had a 5 star experience w/ this dealer. My sales rep, Ken did a great job communicating with me. The finance manager was great as well! I loooove my new x4. A very happy customer! Ken did a great job communicating with me. The finance manager was great as well! I loooove my new x4. A very happy customer! More

Thorough explanation of the issue, and the subsequent repair. Cassie was also a great ally for me in (successfully) working with the aftermarket warranty plan that I have on the vehicle repair. Cassie was also a great ally for me in (successfully) working with the aftermarket warranty plan that I have on the vehicle More

prompt and friendly, Christian was very friendly and understood my needs that day.Was told i needed new tiers and was nod pressured into do any thing at that time. understood my needs that day.Was told i needed new tiers and was nod pressured into do any thing at that time. More

Kelly was an excellent sales advisor on my recent 530 purchase. Her knowledge of BMW and the vehicles is strong. Overall buying experience was painless. Justin’s Genius overview of the car was much appre purchase. Her knowledge of BMW and the vehicles is strong. Overall buying experience was painless. Justin’s Genius overview of the car was much appreciated. More

there wasn't any pressure to make any decision. our sales rep was very informative and knew the model well. we went there just to test drive the model we were after because the dealer that is just 15 min awa rep was very informative and knew the model well. we went there just to test drive the model we were after because the dealer that is just 15 min away did not have it in stock.. we never anticipated we would buy it from Westlake mainly because its over an hours drive. but they were much more professional and had the better offer. More

This is the second vehicle we have purchased from John at BMW of Westlake. They always take care of our needs and make purchasing a car a easy process. BMW of Westlake. They always take care of our needs and make purchasing a car a easy process. More

Prompt, friendly and efficient. Our salesperson determined what we wanted, provided options and listened to our feedback. I was pressed for time so the rep kept things on track without missing anyt determined what we wanted, provided options and listened to our feedback. I was pressed for time so the rep kept things on track without missing anything. More

Painless experience. Communication was excellent, value was excellent. I truly expected buying in the pandemic to be difficult but I was wowed by how easy the process was. was excellent. I truly expected buying in the pandemic to be difficult but I was wowed by how easy the process was. More

Christian is very good at what he does. He is always good at reminding people of appointments he always follows up to make sure everything is done to satisfactory. at reminding people of appointments he always follows up to make sure everything is done to satisfactory. More