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BMW of Westlake
Westlake, OH
4,529 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,529 reviews
March 17, 2021
John is great person who is knowledgeable about autos. I enjoyed my experience with John and appreciate his hard work. This is my second car from BMW of Westlake and am sure it will continue. enjoyed my experience with John and appreciate his hard work. This is my second car from BMW of Westlake and am sure it will continue. More
by tony6036
March 17, 2021
My experience was great. Christian and his team did great job. Would definitely recommend and will definitely bring my car back for service. Great job and thank you for working on my car. job. Would definitely recommend and will definitely bring my car back for service. Great job and thank you for working on my car. More
by PAUL@COLONYROOFING.COM
Verified CustomerEmployees Worked With
Christian Gufreda
March 16, 2021
Cassie and Christian are both great to work with. They give you the details on what’s needed on the car. Great service overall! Thanks! give you the details on what’s needed on the car. Great service overall! Thanks! More
by REGG7
Employees Worked With
Cassie Thadeus, Christian Gufreda
March 16, 2021
Buying a car at BMW of Westlake was a great experience. It was a pleasure working with Kelly and the whole team Ian, Mike, and Brent. Thanks!!! Hopefully we will be back soon for another vehicle addition. It was a pleasure working with Kelly and the whole team Ian, Mike, and Brent. Thanks!!! Hopefully we will be back soon for another vehicle addition. More
by tkaye003
March 15, 2021
Recently purchased a Preowned vehicle from BMW of Westlake. The overall buying experience was wonderful. Our sales rep., Jerry Mancini was great, very knowledgable and responsive, and no pressure. T Westlake. The overall buying experience was wonderful. Our sales rep., Jerry Mancini was great, very knowledgable and responsive, and no pressure. The dealership has a wide inventory and a beautiful facility. The vehicle preparation was exceptional and everyone was super professional and truly customer focused. I would highly recommend them and am looking forward to the service component . More
by Gwtaylor
March 15, 2021
Made my appointment online the day before and was in and out the day of! The waiting area was clean and comfortable. The show room was even better!! out the day of! The waiting area was clean and comfortable. The show room was even better!! More
by TDOT07
Employees Worked With
Christian Gufreda
March 14, 2021
This dealership is first class! The employees are there to take care of the customer while making customers comfortable throughout the entire car buying process. Nez F. was an absolute pleasure to work wit to take care of the customer while making customers comfortable throughout the entire car buying process. Nez F. was an absolute pleasure to work with and made our new purchase so easy. Thank you! More
by ramcas
Employees Worked With
March 13, 2021
Salesman Greg K was very knowledgeable and friendly along with Finance manager Dan both great to work with and had no issues all a great transaction and they even shipped it! Excellent dealership! Thanks guy with Finance manager Dan both great to work with and had no issues all a great transaction and they even shipped it! Excellent dealership! Thanks guys~ 1194VIDEO~ More
by HIG1170
March 12, 2021
Great service. Christian provided me with updates and even a video review of the work done. I am confident that my car is well taken care of by BMW of Westlake. even a video review of the work done. I am confident that my car is well taken care of by BMW of Westlake. More
by DWITWER
Employees Worked With
Christian Gufreda
