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BMW of Westlake
Westlake, OH
4,528 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,528 reviews
Verified Customer
June 21, 2021
Brittaney was very helpful, knowledgeable and provided a rental while my car had service completed. rental while my car had service completed. More
by JENNIFER.HOFFMAN
Employees Worked With
June 20, 2021
Great service and professionalism. Very happy with the service and overall experience. I’ve purchased three BMWs at this dealership and will continue to do so. service and overall experience. I’ve purchased three BMWs at this dealership and will continue to do so. More
by BRETPO7
June 20, 2021
Very efficient service- very pleased with the visit. Total visit costs less than the original quote and took about half as long as I expected. Total visit costs less than the original quote and took about half as long as I expected. More
by BPRENDERGAST0
Employees Worked With
Jim Strunk
June 20, 2021
The service staff are friendly and caring. They take the time to explain what is wrong with the car and what the fix is. They are respectful. time to explain what is wrong with the car and what the fix is. They are respectful. More
by harps210@yahoo.com
June 18, 2021
Jim in the service department is by far the best representative I’ve ever worked with in the auto industry. He is primarily why I am so loyal to the brand and this particular dealership. representative I’ve ever worked with in the auto industry. He is primarily why I am so loyal to the brand and this particular dealership. More
by GMARZAVAS
Employees Worked With
Other Employees :
Cassie Thadeus, Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
June 18, 2021
Steve and his sales staff are the best 6th car I bought from them and I have referred many friends and family to them. They take care of me even after the sale is over they truly go above and beyond from them and I have referred many friends and family to them. They take care of me even after the sale is over they truly go above and beyond More
by Ahmad94
June 18, 2021
Nate is great! Friendly and explains what happens to your car! The car is clean and washed when I get back in. Very important to the customer! your car! The car is clean and washed when I get back in. Very important to the customer! More
by KimMo
Employees Worked With
