BMW of Westlake

The BMW of Westlake is where I take my 328ix 2015 to be serviced. They always manage to be able to fit me in for service whenever I need it done. Nate Lieb is very polite, pleasant and efficient along with serviced. They always manage to be able to fit me in for service whenever I need it done. Nate Lieb is very polite, pleasant and efficient along with the service technician. For as long as I have my BMW Here is where I will take for service. More

Everyone was so nice the dealership is clean. It just doesn’t get any better than this. We were very impressed and happy with our salesperson and the sales manager doesn’t get any better than this. We were very impressed and happy with our salesperson and the sales manager More

Everyone was very nice and helpful! I highly recommend this location to all friends and family! Thank you for the great service over the years! this location to all friends and family! Thank you for the great service over the years! More

I’m very happy with everything BMW has helped with thus far! Everyone is very nice and a joy to communicate with! I will highly recommend this location to all my friends! Thank you! far! Everyone is very nice and a joy to communicate with! I will highly recommend this location to all my friends! Thank you! More

My experience with Westlake was very pleasant and the staff was great. Kelly service was very professional and thorough. I had a car accident since my purchase and the Progressive claim agent had to con staff was great. Kelly service was very professional and thorough. I had a car accident since my purchase and the Progressive claim agent had to contact her for information. She complimented to me on her fast response in helping her to resolve my claim. She said it was great. More

Very friendly and service was completed before estimated time frame. Also provided a loaner car while car was being serviced. Also appreciated a car wash to my car! time frame. Also provided a loaner car while car was being serviced. Also appreciated a car wash to my car! More

Men's toilet broken. I don't know why I had to go to the parts department to get the key I purchased since I was getting service on my vehicle. Somewhere in the $475 spent on the key an employee could've wa parts department to get the key I purchased since I was getting service on my vehicle. Somewhere in the $475 spent on the key an employee could've walk the key over to the Service Dept. It took a couple of trys to get the key programmed but eventually we had success. I never received the estimate of other maintenance that was suggested by technician. I was very displeased with my visit to my local BMW. More

This was my first experience with BMW and I want to thank Ken for being a great salesman. He was not pushy at all! I knew what I wanted and he laid all the numbers out for me and told me the best way to save Ken for being a great salesman. He was not pushy at all! I knew what I wanted and he laid all the numbers out for me and told me the best way to save. He was very patient when explaining everything. Britney was also very informative about the amazing services BMW offers which made me want to purchase my car even more! I forgot the mans name in finance and insurance but he was also amazing. Not pushy or overly aggressive about selling extra warranties. Just over all a great experience! Definitely recommend Westlake BMW, great people, service, and cars. More

All was first rate. Great staff. Nate was nice. So was Jim. The manager was very helpful also. Now I am just adding words to get to the 25 word minimum. : ) Jim. The manager was very helpful also. Now I am just adding words to get to the 25 word minimum. : ) More

Nate,is very professional and knowledgeable when dealing with my issue when I came into the dealership. My issue was resolved in a very satisfactory manner. Would definitely recommend dealing with Nate and with my issue when I came into the dealership. My issue was resolved in a very satisfactory manner. Would definitely recommend dealing with Nate and the service department for all of your vehicle serviceable needs or issues. More