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BMW of Westlake
Westlake, OH
5,123 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,123 reviews
March 10, 2026
Just bought another vehicle from Nez — this time not even a BMW — and once again the experience was outstanding. That says a lot about Nez. I didn’t come back because of the brand, I came back because of a BMW — and once again the experience was outstanding. That says a lot about Nez. I didn’t come back because of the brand, I came back because of him. He’s straightforward, professional, and makes the whole process smooth without the usual dealership games. If you’re looking for someone who actually takes care of their customers and makes buying a car easy, go see Nez. There’s a reason I came back. More
by JOE@VEDDAPRINTING.COM
Verified CustomerEmployees Worked With
March 08, 2026
Jerry took the time to listen and I was able to buy car same day. same day. More
by MINSHAM
Employees Worked With
March 08, 2026
Brittaney is excellent, easy and clear communication. Makes everything easy, she is the best! PHENOMENAL!!! Makes everything easy, she is the best! PHENOMENAL!!! More
by SKOACHWAY89
March 07, 2026
Very responsive, accommodating and quick to get me in and get my vehicle done Went above and beyond get my vehicle done Went above and beyond More
by SARAHECKEL
March 06, 2026
Everyone is always so kind and helpful. I spoke with some sales reps about another vehicle I'm interested in while I was waiting. And Corey answered all my questions about the service I was I spoke with some sales reps about another vehicle I'm interested in while I was waiting. And Corey answered all my questions about the service I was having done. There were no surprises and he's honestly the best to work with. More
by LISSA.STELL
March 04, 2026
I appreciate the service provided to me. My only complaint would be that I was there for almost 2 hours. My only complaint would be that I was there for almost 2 hours. More
by JERRYCAHILL4
March 04, 2026
Kevin was great. Very accommodating and polite. Kevin was great, but the service itself was not. They did not fix all issues that they were supposed to. Very accommodating and polite. Kevin was great, but the service itself was not. They did not fix all issues that they were supposed to. More
by AMANDAMBRICKER
Employees Worked With
Kevin
March 04, 2026
John and Jared provided great and friendly service in a professional manner. Excellent website to research the vehicles. This is my 4th BMW but the first at BMW of Westlake. I highly recommend this dealers professional manner. Excellent website to research the vehicles. This is my 4th BMW but the first at BMW of Westlake. I highly recommend this dealership and John. More
by ALANLACKO
