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BMW of Westlake
Westlake, OH
4,554 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,554 reviews
May 06, 2025
Hands down Brittany Quick is the best. She is attentive and professional and honestly the reason we go to Westlake BMW?? She is attentive and professional and honestly the reason we go to Westlake BMW?? More
by LLBRATTAIN
May 05, 2025
Our experience with BMW of Westlake was excellent. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. He always seemed genuine and was very accessible. We had a very positive experience with all the personnel with whom we had direct contact there. We highly recommend this BMW dealership. More
by PAULAA0
Verified CustomerMay 05, 2025
Everyone was courteous and Professional. Nez has always been very responsive and respectful I would recommend BMW Westlake to friends and family Nez has always been very responsive and respectful I would recommend BMW Westlake to friends and family More
by thepremji
May 05, 2025
Cory was fantastic. He took the time to understand the situation and found a great timely solution. He kept us informed throughout the process. He is an asset to your or He took the time to understand the situation and found a great timely solution. He kept us informed throughout the process. He is an asset to your organization. Thank you More
by Tom D
Employees Worked With
May 05, 2025
Excellent experience with BMW of Westlake. Jimmy L was very helpful and professional. He provided excellent information and helpful advice in selecting and financing my vehicle purchase. The e Jimmy L was very helpful and professional. He provided excellent information and helpful advice in selecting and financing my vehicle purchase. The entire process was very relaxed and straightforward. There were no issues or surprises throughout the process. This is my first BMW and I am very impressed with the product, sales process and this dealership. More
by JF
May 05, 2025
John C was fabulous. Look key, informative, genuine. We ate BMW fans. 5th one. Wonderful! Look key, informative, genuine. We ate BMW fans. 5th one. Wonderful! More
by DVDJK1
May 04, 2025
Matthew usually seems to be the person to help me in the service department. He Is always super nice. He lets me know the recommended services without making me feel pressured. I appreciate that greatly! T service department. He Is always super nice. He lets me know the recommended services without making me feel pressured. I appreciate that greatly! The dealership is always clean More
by Vanessa E.
Employees Worked With
Other Employees :
The service checkout girl, 5 stars!
May 03, 2025
Great Although the service took longer than expected, the communication was great and they even delivered my car to me as I was unable to pick it up communication was great and they even delivered my car to me as I was unable to pick it up More
by wapugh1129
May 03, 2025
Everyone is friendly and helpful. Service was quick. Dealership is clean and has electrical access to charge devices while you wait. Service was quick. Dealership is clean and has electrical access to charge devices while you wait. More
by mariagteska
Employees Worked With
May 02, 2025
Too expensive but Cory takes care of me so I'll keep coming back. Cory takes care of me. coming back. Cory takes care of me. More
by GOODELLE
