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BMW of Westlake
Westlake, OH
4,466 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,466 reviews
March 27, 2025
Wasn’t happy about not having part in stock but very happy about procedures with the video happy about procedures with the video More
by JH1030
Verified CustomerEmployees Worked With
March 26, 2025
Great service and prompt problem solving for my flat tire. We were so pleased with the team at BMW Westlake tire. We were so pleased with the team at BMW Westlake More
by DCKLEIN
Employees Worked With
March 26, 2025
Brittaney is awesome. Very customer service oriented and helpful. Service done right and in timely manner. A+ Very customer service oriented and helpful. Service done right and in timely manner. A+ More
by ERICBOYSEN12
Employees Worked With
March 26, 2025
First class as always. The detail work done exceeded my expectations and I'll definitely do it again. The detail work done exceeded my expectations and I'll definitely do it again. More
by Radiohead79
March 26, 2025
Great service and follow up. Very fair prices. Cory was great. Great experience overall all things considered. Very fair prices. Cory was great. Great experience overall all things considered. More
by Cliff
Employees Worked With
March 26, 2025
I had a wonderful experience at this dealership, Everyone was very helpful and knowledgeable. Definitely would recommend. was very helpful and knowledgeable. Definitely would recommend. More
by JFERUITO
March 25, 2025
Always professional, prompt, and courteous service. I also appreciate the hospitality in the waiting area. I also appreciate the hospitality in the waiting area. More
by airica1@hotmail.com
Employees Worked With
March 25, 2025
A very modern facility with an extremely clean showroom and service area. I enjoy stopping by for complementary washes. and service area. I enjoy stopping by for complementary washes. More
by GARYPAPARIZOS
Employees Worked With
March 23, 2025
They have excellent service and my service advisor was very thorough and I appreciate the tech video. very thorough and I appreciate the tech video. More
by QDENNIS10
Employees Worked With
March 23, 2025
Service a bit expensive for an old car like mine, our alternative family car, low mileage, due to surcharge fee. Staff gave my husband a ride home as a courtesy after car drop off. I like the convenience alternative family car, low mileage, due to surcharge fee. Staff gave my husband a ride home as a courtesy after car drop off. I like the convenience of their loaner car if available, just need to be scheduled as it is not readily availability. And their location is close to where we live, was able to bring my car there slowly & cautiously with a flat tire. More
by JL
