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BMW of Westlake
Westlake, OH
4,838 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,838 reviews
November 06, 2025
Cory was exceptional in servicing my needs! He displayed outstanding customer service in everything from start to finish He displayed outstanding customer service in everything from start to finish More
by KCYANKS96
Verified Customer
November 06, 2025
Work was done quickly. Matthew had loaner car ready for me when I dropped off my car and got me and out quickly. He kept me informed through text so I knew exactly what was Matthew had loaner car ready for me when I dropped off my car and got me and out quickly. He kept me informed through text so I knew exactly what was happening. Car came back washed and spotless. More
by Ceckert4
Employees Worked With
November 04, 2025
Love the service given by staff! Attention to detail! Car is left clean! Communication excellent!! And we even received a video of the work and explanation! Impressive to say th Attention to detail! Car is left clean! Communication excellent!! And we even received a video of the work and explanation! Impressive to say the least! More
by noelianodal
November 04, 2025
Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up done and what needs to be done very clean detailed car when picked up More
by ALLENBERNA
November 04, 2025
Appointment for annual service. Staff was very friendly and accommodating. Work was completed within the timeframe promised. Inside and outside was cleaned. Had been dealing wit Staff was very friendly and accommodating. Work was completed within the timeframe promised. Inside and outside was cleaned. Had been dealing with Ganley (now BMW of Westlake) since 2007.. Very happy with no downside or complaint. More
by jrlouis
Employees Worked With
October 31, 2025
I worked with Matthew in sales, he was very attentive to my needs and did a great job on delivery. my needs and did a great job on delivery. More
by NZINNI
Employees Worked With
