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BMW of Westlake

Westlake, OH

4.8
4,507 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,507 reviews

April 16, 2025

This dealership does a wonderful job taking care of you and servicing your vehicle. I have a great had experience from sales to service. Highly recommend to anyone! More

by Ktcottom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

April 16, 2025

Timely service and parts were available, same day, even for my older model car. Would recommend. More

by DDPODPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

April 15, 2025

They are very thorough and pleasant. Brittaney communicates well and kept me informed. I believe the service team is very talented and detail-oriented. More

by KELLYAPEREZ
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
April 15, 2025

Kevin was amazing at letting me know what was going on with my car and the cost More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from Service
April 15, 2025

Great service as always & Cory is fantastic to work with. Looking forward to continue working with BMW Westlake service department! More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

all went well with the visit. A simple battery replacement. Team was polite and friendly. More

by Madaarat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Very good service! Once I realized how the drop off (overnight) works, it is very easy and convenient. More

by PXM12007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Kevin kept me in the loop the entire service visit. The work on my vehicle was done promptly as promised. More

by DENT0
Recommend Dealer
Yes
Employees Worked With
Kevin
April 13, 2025

Jerry was amazingly patient and kind. A great guy for sure! You are blessed to have him. More

by CAROLLISTONMEZZO
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Fejes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

BMW of Westlake responded

Caroll, thank you for sharing your positive experience!

April 13, 2025

Excellent service…the team was very helpful and responsive to our questions. Very good communication. More

by KATECOOK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

BMW of Westlake responded

We are very happy we could provide you with a positive experience!