BMW of Westlake

Long delay in getting spare partsGreat service by NateI Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals More

Kelly Cavanagh willingly listened to our questions and did a wonderful job of completely answering our questions and helping us purchase a vehicle. With Kelly’s help we happily purchased a 2021 BMW X3 and did a wonderful job of completely answering our questions and helping us purchase a vehicle. With Kelly’s help we happily purchased a 2021 BMW X3 and an extended service warranty. Ian Filo helped us fully utilize Apple Car Play. That was a “big win” for us because of the simplicity, convenience and ease of use which we derive from the Apple Car Play Solution. Thanks Kelly and Ian! We appreciate your help!! More

Great service - never fails in their promise! Love coming back here for my vehicle's needs though it's on other side of town for me. Thank you! back here for my vehicle's needs though it's on other side of town for me. Thank you! More

Awesome customer service, workmanship and attention to detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which I greatly appreciated her talking to manager about it for me. Overall 5 stars all the way around. Great service team!! More

Knew we were there for a battery recall. Took care of the situation in one hour. Prompt reliable service. Appointment was easy and at my convenience. situation in one hour. Prompt reliable service. Appointment was easy and at my convenience. More

Service was wonderful and with a smile. My service was Service was wonderful and with a smile. My service was maintenance and then there was an issue identified which required a ride with the technicia Service was wonderful and with a smile. My service was maintenance and then there was an issue identified which required a ride with the technician. More

First time BMW owner. I was naturally concerned about the costs of service for the one owner car that I purchased elsewhere. Jim in the service department made the concerns about costs dissipate, and it was costs of service for the one owner car that I purchased elsewhere. Jim in the service department made the concerns about costs dissipate, and it was easy. No upselling and no nonsense. Thank you Jim! More

It couldn’t have been an easier experience. From finding the car I want online to paperwork. Seamless. Kelly is a wonderful and knowledgeable in sales. Thanks BMW of Westlake! the car I want online to paperwork. Seamless. Kelly is a wonderful and knowledgeable in sales. Thanks BMW of Westlake! More

Jim in service is an asset to your dealership. The rest of this comment is just to get to 25 words which I think is just silly. of this comment is just to get to 25 words which I think is just silly. More

After owning a few cars from a few different dealerships, I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the frie I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the friendly helpfulness of the staff, everything has been excellent. I look forward to continuing my business with them. More