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BMW of Westlake

Westlake, OH

4.8
4,559 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,559 reviews

November 09, 2021

Very courteous and extensively thorough service. The experience was positive and I left highly satisfied. More

by BCRISALLI21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Nov 09, 2021 -

BMW of Westlake responded

Thank you for this great review about Nate and BMW of Westlake Service!

November 09, 2021

Great and fast service. Nick in service was very nice and knowledgeable nice service . The only thing which I dislike was no ride because was early in the morning. More

by MARIUSDINU2004
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
Nov 09, 2021 -

BMW of Westlake responded

Thanks for the feedback!

November 09, 2021

I thoroughly enjoyed my car buying experience with BMW-Westlake. Jimmy was wonderful and listened to what I wanted. Thank you. More

by Sc1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Jimmy!

November 09, 2021

Excellent purchase experience. John was easy to work with and and made the process simple. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

November 08, 2021

Exceptional! I can always count on the BMW of Westlake team for fantastic service and quality work! More

by JJUVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nezar — five stars
Nov 08, 2021 -

BMW of Westlake responded

Thanks for the awesome feedback about the team at BMW of Westlake!

November 07, 2021

Great experience. Kelly had us in a new car in under an hour! Thanks Kelly! More

by mkretschmar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

BMW of Westlake responded

Thanks for the positive review about Kelly!

November 06, 2021

Fabulous experience. Kelly Cavanagh provided services above and beyond my expectations. What a pleasure to work with. More

by whelmink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

BMW of Westlake responded

Thanks for the amazing review about Kelly!

November 06, 2021

Had an excellent service and our service representative was very prompt and his communication was very clear With all details More

by Gowri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Nov 06, 2021 -

BMW of Westlake responded

Thanks for the positive feedback!

November 06, 2021

Excellent service reps’. Brittany makes everyone feel like a king and she helps to see that every thing is perfect. More

by RPAT38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

BMW of Westlake responded

Thank you for the great feedback about Brittaney and BMW of Westlake!

November 05, 2021

They work with you and will always make sure that you are taken care of More

by Akollab93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

BMW of Westlake responded

Thanks for the awesome feedback!

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