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BMW of Westlake
Westlake, OH
4,529 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,529 reviews
October 19, 2022
Over priced! Tail light repair they wanted 850 dollars. Bought the factory parts myself and repaired it for 82 dollars. Burned off ground wire that I believe BMW Tail light repair they wanted 850 dollars. Bought the factory parts myself and repaired it for 82 dollars. Burned off ground wire that I believe BMW should repair for free since it’s a world known issue! More
by YRGOLDIE365
Verified CustomerEmployees Worked With
Nate Lieb
October 18, 2022
My service advisor was Brittaney. My Recent visit to the Westlake BMW Service Department was amazing. Quick wonderful experience. I will return for future maintenance. My Recent visit to the Westlake BMW Service Department was amazing. Quick wonderful experience. I will return for future maintenance. More
by M.bodair
October 17, 2022
Made me use their financing and made me pay 15k over sticker. Sales guy was amazing tho and manager was nice. I would buy again simply because of Jerry. sticker. Sales guy was amazing tho and manager was nice. I would buy again simply because of Jerry. More
by DJC1827
October 15, 2022
I was able to place my order virtually, it was easy, because of the people. because of the people. More
by thepremji
October 15, 2022
I already wrote a review. I’ve been very pleased with both the sales personnel and service. I’ve been very pleased with both the sales personnel and service. More
by COLLIN71
Employees Worked With
October 15, 2022
The service department and care of my car was great would always recommend them to anyone always recommend them to anyone More
by BBERANS
Employees Worked With
October 13, 2022
Cory is a great help! Really appreciate him! Very knowledgeable too. I will be back. Really appreciate him! Very knowledgeable too. I will be back. More
by Me
Employees Worked With
October 11, 2022
Brittany is great. Dealership always gets us in quickly. Work is well done. Thank you Dealership always gets us in quickly. Work is well done. Thank you More
by PAULBEDOCS
Employees Worked With
