Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,528 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,528 reviews
November 11, 2022
The service department is very accommodating, excellent service. I did find it unusual that parts could not get me a paint chip sample on a 2019, they tried but it’s not available. Gail Barber service. I did find it unusual that parts could not get me a paint chip sample on a 2019, they tried but it’s not available. Gail Barber More
by GAILBARBER
Verified CustomerEmployees Worked With
Jim Strunk, Nate Lieb
November 10, 2022
I got a full diagnostics test done. No thorough results or copy of test was provided to me upon Nate. Calling me for approval to fix one thing at a time. Makes no sense to me. … horribl No thorough results or copy of test was provided to me upon Nate. Calling me for approval to fix one thing at a time. Makes no sense to me. … horrible service in a very humble way. More
by Caleb.gratz
Employees Worked With
Nate Lieb
November 04, 2022
I’m always treated with respect and they value my time. They are always friendly and will be back! They are always friendly and will be back! More
by SCOTTDYNDA
November 04, 2022
My car had two recalls and a major repair that needed to be completed. Even though it took nearly 4 weeks to complete I was very thankful to have a loaner and appreciated their timely communication. be completed. Even though it took nearly 4 weeks to complete I was very thankful to have a loaner and appreciated their timely communication. More
by JKELSHEIMER
Employees Worked With
November 04, 2022
Cory was very helpful and explained the maintenance to be performed and made sure I had a loaner vehicle. performed and made sure I had a loaner vehicle. More
by KBONEILL
Employees Worked With
November 03, 2022
Brittany and Nate are great. We bring both of our 750 XI here.There you go. We bring both of our 750 XI here.There you go. More
by britestar
November 02, 2022
Timely and responsive service was provided. I am satisfied with the service. No issues to speak of I am satisfied with the service. No issues to speak of More
by jeffboehling
Employees Worked With
November 01, 2022
Honest, helpful and quick. Cory and Brittany are great to work with. I highly recommend working with the service team. Cory and Brittany are great to work with. I highly recommend working with the service team. More
by Bryangwhite
October 30, 2022
Good location in the heart of West Lake Ohio , United States of America, North America. States of America, North America. More
by Laph48
