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BMW of Westlake

Westlake, OH

4.8
4,528 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,528 reviews

November 22, 2022

BMW Westlake has friendly, helpful employees, doing their best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. More

by DONNA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

November 21, 2022

Great dealership! Easy to schedule an appointment with BMW of Westlake with fast and friendly service. More

by JERZYBAKALARCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

BMW of Westlake responded

Thanks for the great review!

November 20, 2022

We had a great experience. Jerry is a true professional and did everything he said he would do in a timely fashion. More

by Mike56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

BMW of Westlake responded

Thanks for the positive review about Jerry!

November 19, 2022

Brittaney is great. She always takes great care of us. I highly recommend. We have dealt with her for many years. More

by BRIAN.CAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

November 19, 2022

Great dealership! Easy to work with and very friendly. Would come back again for our next vehicle. More

by GHOLDEN142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

BMW of Westlake responded

Thanks for the positive review!

November 19, 2022

Great dealership to work with. Not pushy understands what your needs are and works to satisfy your needs. Service department is easy to work with also More

by ALIJIM1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

BMW of Westlake responded

We appreciate the positive feedback!

November 19, 2022

You guys did not fix my problem I am unsatisfied with BMW I need my remote programmed More

by HAMIDAHALLA
Recommend Dealer
No
Employees Worked With
Jhon
Nov 21, 2022 -

BMW of Westlake responded

Hello, please contact the service manager Carl at 440-887-0000 to discuss further. Thanks.

Nov 21, 2022 -

HAMIDAHALLA responded

I just got my other key to work how How much are you guys going to charge me to program the other key I bought from you guys

Nov 21, 2022 -

BMW of Westlake responded

We will try to activate the new key at no charge.

November 18, 2022

Great experience of having vehicle servicing in Cleveland. Thank you very much B M W More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Nov 18, 2022 -

BMW of Westlake responded

Thanks for the positive review!

November 18, 2022

Always easy to schedule an appointment with BMW of Westlake with fast and friendly service. More

by SonyaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Whelpley
Nov 18, 2022 -

BMW of Westlake responded

Thanks for the great review!

November 18, 2022

Brittany, my service rep, is fantastic. Knowledgeable, pleasant and very interested in customer service. My overall experience with the service department has been very good. More

by RHARDY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

BMW of Westlake responded

Thank you for the positive review about Brittaney!

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