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BMW of Westlake
Westlake, OH
4,516 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,516 reviews
March 10, 2023
Friendly and efficient. Always a pleasure to have professionals take care of my vehicle. Comfortable setting. Always a pleasure to have professionals take care of my vehicle. Comfortable setting. More
by JZUGAY
Verified CustomerEmployees Worked With
March 08, 2023
The customer service was great and they were very respectful of my time. I plan to continue to use their services. respectful of my time. I plan to continue to use their services. More
by An
Employees Worked With
March 06, 2023
Awesome service - Brittaney was great to work with and extremely helpful in guiding me through the process. extremely helpful in guiding me through the process. More
by SANTORATMA
March 04, 2023
Very fast, honest, and excellent service. Would definitely go again for maintenance needs. Highly recommend. Would definitely go again for maintenance needs. Highly recommend. More
by BARBARARIEMER
Employees Worked With
March 03, 2023
Great service and professionalism. I was in and out quickly and the lounge was comfortable while I waited. I was in and out quickly and the lounge was comfortable while I waited. More
by Tom
Employees Worked With
March 03, 2023
Staff is pleasant and responsive. I appreciate the videos sent from the service technician. The videos are clear and they communicate in ways that I understand. Brittaney is always pl I appreciate the videos sent from the service technician. The videos are clear and they communicate in ways that I understand. Brittaney is always pleasant! More
by scucuzza
March 02, 2023
Only a scheduled oil change but pleasant quick (no pun intended) and efficient as usual. intended) and efficient as usual. More
by Ray Z
March 01, 2023
The folks at BMW Westlake are professional and courteous. They make you feel important and valued. I would recommend them. They make you feel important and valued. I would recommend them. More
by Sandy
