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BMW of Westlake

Westlake, OH

4.8
4,515 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,515 reviews

April 10, 2023

THE EXPLAINED EVERYTHING VERY GOOD. AND THE SERVICE WAS GREAT. He was very helpful More

by KELLYKEL321@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James P Strunk
Apr 10, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

April 08, 2023

Found my tires quickly installed with other service in under 4 hours with 2 hour notice More

by tdengolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

BMW of Westlake responded

Thanks for the positive review!

April 07, 2023

You have some really good service representatives in Jim and Nate. I'd highly recommend them. More

by DS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Apr 07, 2023 -

BMW of Westlake responded

Thanks for the great feedback about the team!

April 06, 2023

My husband and I purchased a 750 from Rob at the Middleburg Heights location. He is amazing! As out of town buyers, Rob made the entire process seamless. I could not ask for a better experience. We More

by BETH from Dublin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve David, Rob Nazarczuk
Apr 06, 2023 -

BMW of Westlake responded

Thank you for the amazing review about Rob!

April 06, 2023

Super helpful and friendly staff. They always taken good care of every vehicle I took here so far, always honest and advising + they’ve been wallet friendly with my necessities More

by Valentin Costache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Apr 06, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

April 05, 2023

We had a great experience with this dealership the complete process perfect. John was very helpful and easy to work with. More

by Loscebulls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

BMW of Westlake responded

Thanks for the awesome review about John!

April 05, 2023

THE LEVEL OF PROFESSIONALISIM IS UNPARALLELED. MYSELF AND MY CAR ARE TREATED WITH THE UTMOST CARE. I WILL ALWAYS RECOMEND THIS DEALERSHIP BRITTANEY AND JIM ARE SUPER. More

by jpsgag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Apr 05, 2023 -

BMW of Westlake responded

Thank you for the amazing review!

April 05, 2023

I like the service very good it was very helpful employees very good manners that’s what is this all about thank you More

by Nally2u18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Whelpley
Apr 05, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

April 04, 2023

Great service! They were all so helpful and quick to fix the problem with my car. Very friendly and personable staff. I’ve always had great service with them! More

by Roshni120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Apr 04, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

April 04, 2023

Great service. This is my 4th vehicle purchase from. BMW Westlake. John is great and the service department goes above and beyond. More

by ANDY93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

BMW of Westlake responded

Thanks for the amazing review! We appreciate your loyalty!

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