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BMW of Westlake
Westlake, OH
4,514 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,514 reviews
April 26, 2023
Smooth experience from start to finish. Our vehicle came back quickly and cleaner than received. Our vehicle came back quickly and cleaner than received. More
by JTPERKINS21
Verified CustomerEmployees Worked With
April 25, 2023
This dealership is topknotch. Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived th Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived there. They keep one informed every step of the way during the service. Sales staff are professional but still create a relaxed atmosphere which I appreciate. More
by Earthharbor
April 25, 2023
Service was exactly as promised. Fast, efficient, and friendly. My service advisor, Cory, was excellent and on top of everything. Fast, efficient, and friendly. My service advisor, Cory, was excellent and on top of everything. More
by JSLUPO
Employees Worked With
April 20, 2023
Easiest car buying experience I’ve ever had. Kelly responded to my initial inquiry immediately. She had the car ready to test drive when promised. She allowed us to take the time we needed to c Kelly responded to my initial inquiry immediately. She had the car ready to test drive when promised. She allowed us to take the time we needed to consider purchasing without pressure. She quickly achieved a satisfactory deal. Thank you! More
by Regina
April 20, 2023
The service representative communicated well through the process with respect and was very knowledgeable. Thank you. process with respect and was very knowledgeable. Thank you. More
by Bernard Zagar
Employees Worked With
April 20, 2023
Cory took good care of my BMW I appreciate the updates along the way Rosie Biggs along the way Rosie Biggs More
by rosie.biggs
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
April 18, 2023
My X5 lease was expiring and I worked with Ken Delk. This was the fourth vehicle we have leased with Ken as our salesperson. I submitting some options to Ken and he responded to each option and offered This was the fourth vehicle we have leased with Ken as our salesperson. I submitting some options to Ken and he responded to each option and offered a couple more to give me a full array of opportunities. Ken discussed the pros and cons of each option and we had a deal in no time! A real win-win situation. No pressure just objective analysis. Ian did a nice job on the vehicle review. More
by revsbgc14
April 14, 2023
Brittaney was so helpful with keeping me up to date on my vehicles maintenance needs. I like working with her. She always returns my call and makes me feel like I am a priority. vehicles maintenance needs. I like working with her. She always returns my call and makes me feel like I am a priority. More
by John L BMW
Employees Worked With
