BMW of Westbrook

Our sales associate, Brittany Hale was awesome. She was extremely knowledgeable and communicated clearly about the vehicle and without pressure to buy.When we emailed her the following day with qu She was extremely knowledgeable and communicated clearly about the vehicle and without pressure to buy.When we emailed her the following day with questions, although it was her day off, she still managed to email us an answer to our question Everyone there was very pleasant. The dealership was immaculate. When signing documents, we were offered several types of additional insurance which we decided to to purchase. Matt Ross guided us through the process seamlessly and without pressure. After we completed all of the required paperwork,Brittney sat in the car with us and again in a professional manner showed us how the various components work. There was a lot to absorb and Brittney did a terrific job presenting all of it! More

Excellent service. Very accommodating and work was done quickly and professionally. Taylor in the service department is awesome. Very accommodating and work was done quickly and professionally. Taylor in the service department is awesome. More

Fixed mistake for free, although the i3 had to drive 240 miles round trip. Also the valets hadn’t ever driven an i3. miles round trip. Also the valets hadn’t ever driven an i3. More

Not too far from home a nice cozy place to buy a beemer in Maine in Maine More

Excellent staff & friendly service. . would highly recommend for a new BMW car or SAV! Great job! . would highly recommend for a new BMW car or SAV! Great job! More

They take great care of my vehicle, let me know of any potential issues and no pressure. Fast, friendly and thorough. Great rental while my car was being fixed. Taylor and the whole crew are awesome! potential issues and no pressure. Fast, friendly and thorough. Great rental while my car was being fixed. Taylor and the whole crew are awesome! More

Had a great experience buying a new M3. Zack was great to work with. His product knowledge and enthusiasm for BMWs made the experience fun and without stress. Zack was great to work with. His product knowledge and enthusiasm for BMWs made the experience fun and without stress. More

Friendly competent service. We’re ready when I arrived and efficiently got me out of there! We’re ready when I arrived and efficiently got me out of there! More

Polite and helpful but not thorough. They forgot to complete one job and we waited an hour when we came to pick up the ‘completed’ car They forgot to complete one job and we waited an hour when we came to pick up the ‘completed’ car More

Recently bought a 2018 BMW M550i MSRP at $83,000. 30 days later I am back at BMW getting all new tires because they had failed state inspection standards. JUST 30 after purchase. I have called 6 diff 30 days later I am back at BMW getting all new tires because they had failed state inspection standards. JUST 30 after purchase. I have called 6 different managers. Still have not received a call back. They have been dodging my calls. Double check everything before you buy from them. I would suggest going to a different BMW dealer. BMW Westbrook is terrible. BMW Westbrook had bad customer service. More