BMW of Westbrook

If I could put a negative number star here I would. Absolutely terrible customer service. I will not service or purchase another BMW here. Absolutely terrible customer service. I will not service or purchase another BMW here. More

The dealership is very good. I have bought three BMW's there. Their mechanics are very good. The only reason I do not give them 5 stars is the prices they charge for regular s I have bought three BMW's there. Their mechanics are very good. The only reason I do not give them 5 stars is the prices they charge for regular service after their 3 year free maintenance. I'm sorry but an oil change and plug in to the computer is not worth 4 to 5 hundred dollars More

I like the dealership because they treat me right. It is the fourth vehicle I have been leasing. It is the fourth vehicle I have been leasing. More

We have been working with Tracy Noyes assistant manager in the service department since purchasing our BMW in 2009. We could not ask for a more knowledgeable person to manage the care of our vehicle. Tr in the service department since purchasing our BMW in 2009. We could not ask for a more knowledgeable person to manage the care of our vehicle. Tracy understands what our vehicle needs and is able to explain it in understandable language. We value her expertise and trust her completely and without hesitation. It is comforting to know that Tracy is always there to take care of us and our car. It is nice to have a consistent familiar face year after year when we come into Bill Dodge BMW. I would highly recommend Tracy without hesitation to anyone to be in charge of managing the service of their vehicle. More

Zack Plourd provided the best sales experience I have ever had when purchasing a new vehicle. Phenomenal! . Matt Ross provided great service and fantastic recommendations on our financing needs. 2 great ever had when purchasing a new vehicle. Phenomenal! . Matt Ross provided great service and fantastic recommendations on our financing needs. 2 great young men! Bill Dodge should be proud to have these two men representing their business. Top notch! More

Have nothing but positive things to say about this dealership, I just purchased my second car and they have made the experience as good as the first one. I would recommend to anyone!!! dealership, I just purchased my second car and they have made the experience as good as the first one. I would recommend to anyone!!! More

My sales rep went above and beyond for my custom m3 order. I was easily able to get questions answered in regards to my order and when the car finally showed up at the dealership the sale and tour were order. I was easily able to get questions answered in regards to my order and when the car finally showed up at the dealership the sale and tour were very professional. More

We felt very comfortable with the staff Everyone was extremely nice and very knowledgeable of the vehicles extremely nice and very knowledgeable of the vehicles More

Very good car-buying experience. Jo Carpentino was the perfect sales person - not pushy, very articulate - well-informed about BMW offerings. I cannot rate him highly enough. And Jo Carpentino was the perfect sales person - not pushy, very articulate - well-informed about BMW offerings. I cannot rate him highly enough. And Matt Ross was very helpful at the “closing”; he was deliberate, helpful, and recognized my lack of experience buying a car. I have always disliked car shopping - I have now changed my opinion - go to Bill Dodge BMW and ask for Jo and Matt! More

Had a great experience from the first time we walked onto the lot until we drove away with our preordered X6! Great communication throughout! Jo was excellent to deal with, highly recommend! the lot until we drove away with our preordered X6! Great communication throughout! Jo was excellent to deal with, highly recommend! More