BMW of Westbrook

As always great experience! Zack Plourde is the best, takes the time to show you features of the vehicle, and makes sure all needs are met! Me and my husband keep coming back he Zack Plourde is the best, takes the time to show you features of the vehicle, and makes sure all needs are met! Me and my husband keep coming back here because of the exceptional service we receive from both Zack and Matt! More

The staff was incredibly friendly. We enjoyed working with them. They did not pressure us and allowed us time to make decisions. We enjoyed working with them. They did not pressure us and allowed us time to make decisions. More

Joe Carpenito was a pleasure to work with. There was a sensor problem in my new BMW 330 after i drove it off the lot. He took care of it the next day having someone drive up to my house to t There was a sensor problem in my new BMW 330 after i drove it off the lot. He took care of it the next day having someone drive up to my house to take the car back for service. He drove it back to my house himself. More

I just had a great experience with this dealership. Sales and service team are very knowledgeable and accommodating. I am Happy to be a returning customer. Sales and service team are very knowledgeable and accommodating. I am Happy to be a returning customer. More

Zack was thorough and transparent throughout the process of purchasing my new m3 . Have also dealt with the service dept on my prior vehicle and they are great as well. of purchasing my new m3 . Have also dealt with the service dept on my prior vehicle and they are great as well. More

If I could put a negative number star here I would. Absolutely terrible customer service. I will not service or purchase another BMW here. Absolutely terrible customer service. I will not service or purchase another BMW here. More

The dealership is very good. I have bought three BMW's there. Their mechanics are very good. The only reason I do not give them 5 stars is the prices they charge for regular s I have bought three BMW's there. Their mechanics are very good. The only reason I do not give them 5 stars is the prices they charge for regular service after their 3 year free maintenance. I'm sorry but an oil change and plug in to the computer is not worth 4 to 5 hundred dollars More

I like the dealership because they treat me right. It is the fourth vehicle I have been leasing. It is the fourth vehicle I have been leasing. More

We have been working with Tracy Noyes assistant manager in the service department since purchasing our BMW in 2009. We could not ask for a more knowledgeable person to manage the care of our vehicle. Tr in the service department since purchasing our BMW in 2009. We could not ask for a more knowledgeable person to manage the care of our vehicle. Tracy understands what our vehicle needs and is able to explain it in understandable language. We value her expertise and trust her completely and without hesitation. It is comforting to know that Tracy is always there to take care of us and our car. It is nice to have a consistent familiar face year after year when we come into Bill Dodge BMW. I would highly recommend Tracy without hesitation to anyone to be in charge of managing the service of their vehicle. More

Zack Plourd provided the best sales experience I have ever had when purchasing a new vehicle. Phenomenal! . Matt Ross provided great service and fantastic recommendations on our financing needs. 2 great ever had when purchasing a new vehicle. Phenomenal! . Matt Ross provided great service and fantastic recommendations on our financing needs. 2 great young men! Bill Dodge should be proud to have these two men representing their business. Top notch! More