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BMW of Westbrook

Westbrook, ME

4.5
383 Reviews

7 Saunders Way

Westbrook, ME

04092

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383 Reviews of BMW of Westbrook

December 01, 2018

Service No complaints appreciate the loaner and appointment on short notice for the oil change. Could have gone over the paper work on service done and recomm More

by Bires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Dec 03, 2018 -

BMW of Westbrook responded

We appreciate your business very much, and will be sure to pass along your feedback as well. Thanks again!

November 30, 2018

Tracy was extraordinarily nice and helpful. Tracy was knowledgeable and helpful. She helped me understand which services were essential and which ones could wait. I will certainly return to have More

by Bmw x5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Dec 03, 2018 -

BMW of Westbrook responded

We appreciate your business greatly, thank you for sharing!

November 29, 2018

Great quick service Had a quick scan done of past check engine message. Adam took care of me quickly. He was very understanding during my calls with questions on the pro More

by Pgmaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Dec 03, 2018 -

BMW of Westbrook responded

We are definitely happy to hear it! Thank you again for your business!

November 29, 2018

Road noise Troubleshot and explained how worn front tires were cause if road noise. Adam had the car on a lift with wheels turning, proved that all was quiet, n More

by 428i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Nov 29, 2018 -

BMW of Westbrook responded

We certainly apologize for any inconvenience and would love to look into this further with you. Feel free to send me an email with more info at shawn.flynn@bdag.com. We appreciate your business very much!

Nov 29, 2018 -

428i responded

This was not the rating I posted Adam was great snd the service was outstanding!

November 28, 2018

Thanks Walter and Adam This was overall the very best experience I've ever had, got my car fixed in time manner and good customer service. I will definitely go back to you g More

by Highlight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan, Walter Ferrara
Dec 03, 2018 -

BMW of Westbrook responded

Thank you for sharing! We appreciate your business very much!

November 28, 2018

Fantastic Chris was wonderful to work with paid attention to our concerns what vehicle would best suit me - Kathleen. Made us feel welcome and experience was g More

by Kathleen Babeu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heydt, Matt Ross
Dec 03, 2018 -

BMW of Westbrook responded

Congrats again, Kathleen, and thank you for your business!

October 23, 2018

Great service! Great facility! One of the reasons we bought a BMW was for the superior service experience. Bill Dodge BMW of Westbrook did not disappoint. The facility is beautiful More

by Scott S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Chris Heydt, Matt Ross
Oct 24, 2018 -

BMW of Westbrook responded

We are happy to hear it, Scott! Thank you again for your business.

October 20, 2018

When you have an emergency, you can depend on BMW! We are ffro KC, 1300 miles from home and our car lost power. We arrived at the dealership at 1:45 Friday afternoon. We were told they were tied up unt More

by johnclaurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADAM MILLICAN
Oct 22, 2018 -

BMW of Westbrook responded

That's awesome, John & Connie! We are so happy to hear that Adam and the rest of the team were able to send you guys on your way safely and save you that big hassle!

October 13, 2018

Excellent Purchase Experience Friendly and helpful sales advisor who followed up with us during the purchase. Very comfortable process without the typical sales experience. Finance More

by nytoolman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Sales Mgr., Neshti Moradi, Matt Ross
Oct 15, 2018 -

BMW of Westbrook responded

We are happy to hear it! Thank you again for your business!

October 13, 2018

Great consistent service! I really appreciate the great service i have receuved for 3 years from Taylor and the guys who have greeted me. I also appreciate that they wash my ca More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Taylor Powell
Oct 15, 2018 -

BMW of Westbrook responded

Thank you so much for sharing, Elizabeth. We appreciate your business!

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