BMW of Westbrook

Professional, thorough service This is the first time I've used this service provider. I was a little reluctant because dealers sometimes overcharge. They took care of two BMW recal This is the first time I've used this service provider. I was a little reluctant because dealers sometimes overcharge. They took care of two BMW recalls and also determined that my car needed other repairs. The service was done professionally and timely. Staff were helpful and able to explain what needed to be done and what the costs included. I would definitely use BMW of Westbrook again. More

Very knowledgeable Overall great service, quick response and honest. We were advice to go to the BMW dealer in Boston mass by an independent mechanic but this place in W Overall great service, quick response and honest. We were advice to go to the BMW dealer in Boston mass by an independent mechanic but this place in Westbrook Maine did a great job. Definetly a customer. More

Oil change and tire rotation I took my car in for a regular oil change and a tire rotation. The service provided was what I expected but I did have to wait several weeks before be I took my car in for a regular oil change and a tire rotation. The service provided was what I expected but I did have to wait several weeks before being able to get an appointment. I think this dealership could use some additional help as everyone working there seemed very busy. This is probably due to the fact that they are the only BMW dealership in Maine. More

The best BMW dealer in the NorthEast of US The entire experience was perfect. Everyone was extremely professional and friendly. They washed my car at the end, and most important, if they change The entire experience was perfect. Everyone was extremely professional and friendly. They washed my car at the end, and most important, if they changed the seats position, mirror adjustments and etc, it was everything back the way I left. More

BMW oil service Service delivered as promised. As usual our service advisor, Tracy Noyes , was a pleasure to work with on all things related to our automobiles. We Service delivered as promised. As usual our service advisor, Tracy Noyes , was a pleasure to work with on all things related to our automobiles. We have been customers for over 30 years. More

Service No complaints appreciate the loaner and appointment on short notice for the oil change. Could have gone over the paper work on service done and recomm No complaints appreciate the loaner and appointment on short notice for the oil change. Could have gone over the paper work on service done and recommendions and the wash job was definitely not great but overall happy More

Tracy was extraordinarily nice and helpful. Tracy was knowledgeable and helpful. She helped me understand which services were essential and which ones could wait. I will certainly return to have Tracy was knowledgeable and helpful. She helped me understand which services were essential and which ones could wait. I will certainly return to have service in the future. More

Great quick service Had a quick scan done of past check engine message. Adam took care of me quickly. He was very understanding during my calls with questions on the pro Had a quick scan done of past check engine message. Adam took care of me quickly. He was very understanding during my calls with questions on the problem. Issue was bad gas. Car fixed itsekf. More

Road noise Troubleshot and explained how worn front tires were cause if road noise. Adam had the car on a lift with wheels turning, proved that all was quiet, n Troubleshot and explained how worn front tires were cause if road noise. Adam had the car on a lift with wheels turning, proved that all was quiet, no bad wheel bearing... More

Thanks Walter and Adam This was overall the very best experience I've ever had, got my car fixed in time manner and good customer service. I will definitely go back to you g This was overall the very best experience I've ever had, got my car fixed in time manner and good customer service. I will definitely go back to you guys again. Thank you! More