BMW of Westbrook

Super fast service My 2010 335i xdrive failed the blower motor wiring as outlined in a BMW service letter I received in the mail. I was worried about driving the car wit My 2010 335i xdrive failed the blower motor wiring as outlined in a BMW service letter I received in the mail. I was worried about driving the car with the wiring shorted(and it was very cold without heat). To top it all off, BMW of Westbrook is the closest dealer to me and is still 2 hours away. After explaining my situation to the service manager (Walter), he worked with BMW North America to get my car towed to the dealership where he was able to get the repairs performed the very next morning, despite his already busy schedule. I'm very grateful for the service I received, and will continue to buy BMW products for the rest of my life, because I know they will stand behind their product, even if it is no longer "brand new". More

Great Visit Brought in my 2007 BMW X3 6-speed manual in for a recall. was estimated to take 3 hours and was finished well ahead of that estimate. Always a pleasur Brought in my 2007 BMW X3 6-speed manual in for a recall. was estimated to take 3 hours and was finished well ahead of that estimate. Always a pleasure to work with Taylor Powell, truly appreciate his personalized service. While I was there, I also looked at the new X3 M4.0 & 2016 M4 and had a pleasant chat with Brittney Gray. More

Where to buy your next new or used vehicle! Great experience buying a used BMW. The staff were very knowledgeable and helpful. I felt they were straightforward and honest! The car is great and w Great experience buying a used BMW. The staff were very knowledgeable and helpful. I felt they were straightforward and honest! The car is great and we did a lot of research and kept coming back to BMW of Westbrook! More

Great service They were great! Worked me in when I was in a bind. Very clean and organized. Comfortable waiting area with drinks and snacks. The people who work th They were great! Worked me in when I was in a bind. Very clean and organized. Comfortable waiting area with drinks and snacks. The people who work there are great! More

Easy, fast, perfect! I had a great, no pressure, experience in purchasing my first BMW. Brittney handled all the “back end” business without me having to worry about a th I had a great, no pressure, experience in purchasing my first BMW. Brittney handled all the “back end” business without me having to worry about a thing. Purchase was very well managed on the dealership side. I was referred by someone, and will refer other as well. She and Matt went above and beyond! Thank you very much! More

Fabulous Service here is always way over my expectations. Personnel are excellent. They listen & engage with me to understand my concerns and fix them every t Service here is always way over my expectations. Personnel are excellent. They listen & engage with me to understand my concerns and fix them every time. More

Professional, thorough service This is the first time I've used this service provider. I was a little reluctant because dealers sometimes overcharge. They took care of two BMW recal This is the first time I've used this service provider. I was a little reluctant because dealers sometimes overcharge. They took care of two BMW recalls and also determined that my car needed other repairs. The service was done professionally and timely. Staff were helpful and able to explain what needed to be done and what the costs included. I would definitely use BMW of Westbrook again. More

Very knowledgeable Overall great service, quick response and honest. We were advice to go to the BMW dealer in Boston mass by an independent mechanic but this place in W Overall great service, quick response and honest. We were advice to go to the BMW dealer in Boston mass by an independent mechanic but this place in Westbrook Maine did a great job. Definetly a customer. More

Oil change and tire rotation I took my car in for a regular oil change and a tire rotation. The service provided was what I expected but I did have to wait several weeks before be I took my car in for a regular oil change and a tire rotation. The service provided was what I expected but I did have to wait several weeks before being able to get an appointment. I think this dealership could use some additional help as everyone working there seemed very busy. This is probably due to the fact that they are the only BMW dealership in Maine. More

The best BMW dealer in the NorthEast of US The entire experience was perfect. Everyone was extremely professional and friendly. They washed my car at the end, and most important, if they change The entire experience was perfect. Everyone was extremely professional and friendly. They washed my car at the end, and most important, if they changed the seats position, mirror adjustments and etc, it was everything back the way I left. More