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BMW of Westbrook
Westbrook, ME
388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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388 Reviews of BMW of Westbrook
April 16, 2019
Fourth BMW This is the first time I bought my BMW from Bill Dodge BMW dealership. Brittney was my sales rep and she was amazing. Any question I had about the car This is the first time I bought my BMW from Bill Dodge BMW dealership. Brittney was my sales rep and she was amazing. Any question I had about the car she knew the answer, she helped me set everything up plus was very accommodating with my scheduling. Matt was very detailed going over all the financials and options available. I knew their service was A+ and now I know their sales team is. More
by BD of Falmouth
Employees Worked With
Brittney Hale, Matt Ross, Greg Miller
April 11, 2019
Great customer service and follow up Great customer service and followup....Adam is very friendly and helpful. Was very attentive to my concerns with the car and made sure I was happy . Great customer service and followup....Adam is very friendly and helpful. Was very attentive to my concerns with the car and made sure I was happy . More
by Terry
Employees Worked With
Adam Milligan
April 10, 2019
EXCELLENT!!!!!! I have been shopping for 3 other brand cars & I must say my experience with Brittney Gray was incredible! Brittney knows her cars & product, unlike th I have been shopping for 3 other brand cars & I must say my experience with Brittney Gray was incredible! Brittney knows her cars & product, unlike the other dealerships I had dealt with!! No runaround whatsoever...how refreshing to have such a knowledgeable sales person!! Thankyou brittney!! Oh by the way this was my third bmw, I had strayed away to Mercedes...i must say Mercedes customer service was superb & I can only hope Bmw will match or be better! I have heard getting a loaner for service in your garage is a problem & I hope when it’s time for me, it will not be an issue. Thankyou, Paula Dubay More
by Peejers! 1
Employees Worked With
Brittney Hale, Matt Ross
April 02, 2019
Recall on my 2007 BMW My experiences at Bill Dogde BMW was great very friendly ,.good service , sweet loaner car , Fixed the recalls in my BMW even washed it pretty cool ma My experiences at Bill Dogde BMW was great very friendly ,.good service , sweet loaner car , Fixed the recalls in my BMW even washed it pretty cool may upgrade mine some day More
by Danny
Employees Worked With
Tracy Noyes
March 30, 2019
Service work Never received call for work needed or completed. Rude service member. I had to call and see if car was ready told it was. Drove the hour over to pick Never received call for work needed or completed. Rude service member. I had to call and see if car was ready told it was. Drove the hour over to pick up to find nothing had been done. More
by Badservice
Employees Worked With
No idea who no one ever called, awful
March 20, 2019
Service It was All around easy and great experience!! Thank You Bill Dodge for making my service call easy. Thank you for all of your help today. It was All around easy and great experience!! Thank You Bill Dodge for making my service call easy. Thank you for all of your help today. More
by Wendy
Employees Worked With
Shana Jackson , Paris Thomas, Adam Milligan
March 09, 2019
Service I came in today for my service on my bmw. I delt with Tracy and she is wonderful. Very helpful and the crew got my ride all tuned up! Thank you for th I came in today for my service on my bmw. I delt with Tracy and she is wonderful. Very helpful and the crew got my ride all tuned up! Thank you for the wash too! More
by Purvis1
Employees Worked With
Tracy Noyes
February 21, 2019
Amazing experience It was nice walking in every one was welcoming. I just want to talk every one that help me on Saturday. I really appreciate it . Thanks It was nice walking in every one was welcoming. I just want to talk every one that help me on Saturday. I really appreciate it . Thanks More
by Vava
Employees Worked With
I’m sorry I had with names but if I forgot I was please with the service I received on Saturday , Jo Carpenito, Zack Plourd
February 14, 2019
Did a great job taking care of me! Currently in Maine, about 600 miles away from my regular garage. The Passive Restraint Fault light came on. Once they could take me in, service was gr Currently in Maine, about 600 miles away from my regular garage. The Passive Restraint Fault light came on. Once they could take me in, service was great, quick and inexpensive. They diagnosed the problem, found some additional issues and I was out in less than 2 and a half hours. great shop, recommend it. More
by Jsksr
Employees Worked With
Adam Milligan
February 07, 2019
2019 X5 Purchase - Great Experience with Zack Plourd Great experience working with Zack! He was there for us from beginning to driving off the lot. A+ in customer service and timely follow up! Great experience working with Zack! He was there for us from beginning to driving off the lot. A+ in customer service and timely follow up! More
by Courtney Mercier
Employees Worked With
Zack Plourd, Matt Ross
