BMW of Westbrook

Efficient, friendly an on time! It is always a pleasure to use BMW Westwood--Efficient, friendly and timely. The facility is lovely so waiting there is a pleasant experience. Drinks It is always a pleasure to use BMW Westwood--Efficient, friendly and timely. The facility is lovely so waiting there is a pleasant experience. Drinks and food included. More

Great service I had to have my BMW towed in because while trying to do a winter tire switch over the tire store broke the lug lock. I emailed my service writer as I had to have my BMW towed in because while trying to do a winter tire switch over the tire store broke the lug lock. I emailed my service writer asking her to fix the problem and also told her I had a service appointment in a week but could she service the car while it was there. She fully communicated thru the whole process, got my approval on all services, and left even fulfilled my late night pickup request. More

Terrific experience Brittany was wonderful. So knowledgeable, helpful and fun to work with. A great experience Matt did all of the final documents and was great. Organi Brittany was wonderful. So knowledgeable, helpful and fun to work with. A great experience Matt did all of the final documents and was great. Organized. Took us through everything concisely and throughly. I highly recommend Bill Dodge More

Auto detailing Always professional and proactive. Great staff, Tracy Noyes is the best. I would recommend Bill Dodge BMW to anyone. Always a pleasure to deal with re Always professional and proactive. Great staff, Tracy Noyes is the best. I would recommend Bill Dodge BMW to anyone. Always a pleasure to deal with real pros. More

Very efficient & professional I’ve been to Westbrook BMW twice now and I was pleased both times w the speediness of returning emails and scheduling the appt to the actual service. I’ve been to Westbrook BMW twice now and I was pleased both times w the speediness of returning emails and scheduling the appt to the actual service. I do not live in ME full time but will make every effort to get service done here rather in CT because of Westbrook BMW. Thank you More

Fourth BMW This is the first time I bought my BMW from Bill Dodge BMW dealership. Brittney was my sales rep and she was amazing. Any question I had about the car This is the first time I bought my BMW from Bill Dodge BMW dealership. Brittney was my sales rep and she was amazing. Any question I had about the car she knew the answer, she helped me set everything up plus was very accommodating with my scheduling. Matt was very detailed going over all the financials and options available. I knew their service was A+ and now I know their sales team is. More

Great customer service and follow up Great customer service and followup....Adam is very friendly and helpful. Was very attentive to my concerns with the car and made sure I was happy . Great customer service and followup....Adam is very friendly and helpful. Was very attentive to my concerns with the car and made sure I was happy . More

EXCELLENT!!!!!! I have been shopping for 3 other brand cars & I must say my experience with Brittney Gray was incredible! Brittney knows her cars & product, unlike th I have been shopping for 3 other brand cars & I must say my experience with Brittney Gray was incredible! Brittney knows her cars & product, unlike the other dealerships I had dealt with!! No runaround whatsoever...how refreshing to have such a knowledgeable sales person!! Thankyou brittney!! Oh by the way this was my third bmw, I had strayed away to Mercedes...i must say Mercedes customer service was superb & I can only hope Bmw will match or be better! I have heard getting a loaner for service in your garage is a problem & I hope when it’s time for me, it will not be an issue. Thankyou, Paula Dubay More

Recall on my 2007 BMW My experiences at Bill Dogde BMW was great very friendly ,.good service , sweet loaner car , Fixed the recalls in my BMW even washed it pretty cool ma My experiences at Bill Dogde BMW was great very friendly ,.good service , sweet loaner car , Fixed the recalls in my BMW even washed it pretty cool may upgrade mine some day More

Service work Never received call for work needed or completed. Rude service member. I had to call and see if car was ready told it was. Drove the hour over to pick Never received call for work needed or completed. Rude service member. I had to call and see if car was ready told it was. Drove the hour over to pick up to find nothing had been done. More