Back

BMW of Westbrook

Westbrook, ME

4.5
388 Reviews

7 Saunders Way

Westbrook, ME

04092

Directions

By Type

388 Reviews of BMW of Westbrook

June 03, 2020

I had a wonderful experience. Brittney was very professional and personable. She took her time explaining the vehicle always keeping in mind my needs. Matt in the finance department did as well. More

by Nela
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Matt Ross
Jun 12, 2020 -

BMW of Westbrook responded

Thank you again for your business! We are so happy to hear how well Brittney & Matt were able to take care of you!

May 31, 2020

Service is overpriced way overpriced should think about lowering your prices because you are so overpriced Last time I use you Won’t be recommending my BMW friends for service because you are so overpr More

by Me
Recommend Dealer
No
Employees Worked With
Tracy Noyes
Jun 01, 2020 -

BMW of Westbrook responded

We certainly apologize if you feel as though we are overpriced, and we would like to look closer into your experience with us to see how we can further assist. If you can send an email with more details to shawn.flynn@bdag.com it would be greatly appreciated. Thanks again!

May 15, 2020

So pleased I was able to get appointment so quickly given Covid19 pandemic. Excellent service. Tracy is wonderful & extremely pleasant & helpful. Liked video provided of underneath of car. New text alerts ar More

by Bernie
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
May 18, 2020 -

BMW of Westbrook responded

We are thrilled to hear how well Tracy & the rest of our team were able to take care of you during these uncertain times. We appreciate your business greatly, thank you again!

May 13, 2020

Impressed with the availability of a beautiful loaner and the way they handled the social distancing requirements mandated in Maine by the covid 19 situation. More

by ScottW
Recommend Dealer
Yes
Employees Worked With
Ryan at service desk, Tracy Noyes
May 15, 2020 -

BMW of Westbrook responded

Thank you again for trusting your business with us during these trying times! We appreciate you!

May 12, 2020

The Westbrook team did a great job, especially during these difficult times. I can be a real pain and Jo was very patient with me explaining the process along the way and even sent pictures. Well done More

by wschaefer
Recommend Dealer
Yes
Employees Worked With
Dave Hellin, five stars all around !, Tracy Noyes, Jo Carpenito
May 15, 2020 -

BMW of Westbrook responded

That's what we love to hear, Bill! Thank you again for trusting your business with us!

April 14, 2020

I needed service in my BMW during the Corona situation. The dealer took very special care to protect the interior of my car, and performed their usual great service. They made it as easy and safe as it cou More

by Joe A.
Recommend Dealer
Yes
Employees Worked With
Adam Milligan, Denise Savoia
Apr 16, 2020 -

BMW of Westbrook responded

We are definitely happy to hear that our team was able to go above and beyond for your during these uncertain times. We appreciate your business greatly!

April 10, 2020

Always professional service manager Tracy Noyes is very good and anytime I’ve had service there she’s taking care of me and it has been excellent More

by Jscottcarsgalos
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Apr 10, 2020 -

BMW of Westbrook responded

We are thrilled to hear how well Tracy & the team take care of you. Thank you again for your business!

April 03, 2020

Always kind, courteous and professional. A shout out to Tracey Noyes who is always very knowledgeable and helpful. Didn’t catch the mans name who took my car in but he was also great More

by Ph
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Apr 06, 2020 -

BMW of Westbrook responded

That's what we love to hear! Thank you again for trusting your business with us, and we are happy to hear how well Tracy always takes care of you!

December 31, 2019

Huge Improvement We have been less than impressed with service at this dealer in Portland in the past. Bought our first BMW in Kansas City area where we lived , secon More

by jamescgoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Matt Ross
Jan 02, 2020 -

BMW of Westbrook responded

We are definitely happy to hear that the team was able to take great care of you. Thank you again for your business and for taking the time to share!

December 20, 2019

Great service and Taylor was professional and very helpful as always! The loaner car was almost new and the whole process was seamless. Thank you! More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Dec 23, 2019 -

BMW of Westbrook responded

We are so happy to hear it, Elizabeth. Thank you again for your business.

...
28
...