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BMW of Westbrook

Westbrook, ME

4.5
383 Reviews

7 Saunders Way

Westbrook, ME

04092

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383 Reviews of BMW of Westbrook

October 08, 2020

Tracy N. was communicative through the entire service process. The texting / call feature is terrific for people like me who are in meetings all day. The vehicle loaner option was also terrific and helpf More

by Jeremy Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Oct 09, 2020 -

BMW of Westbrook responded

We are very happy to hear how well Tracy & our team have been able to take care of you, Jeremy! Thank you again for trusting your business with us!

October 02, 2020

I’m a first time service customer, but BMW of Westbrook treated me like a decades-long friend. ‘Simply amazing experience that’s even more remarkable considering Covid protocols. More

by Pzachary7276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Denise Savoia
Oct 02, 2020 -

BMW of Westbrook responded

Thank you again for trusting your business with us, we truly appreciate it!

October 01, 2020

Brittany Hale, our salesperson, was terrific. Matt, the finance guy, was also top-drawer. Brittany was especially helpful, because we encountered difficulties with the vehicle that we had initially selecte More

by Profrau
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Matt Ross
Oct 02, 2020 -

BMW of Westbrook responded

We are thrilled to hear how well Brittany & Matt were able to take care of you. Thank you again for trusting your business with us!

October 01, 2020

Another flawless experience with Brittney & the team at Bill Dodge BMW. They are great to work with and offer a hassle free experience! I cannot recommend them enough! More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in finance , Brittney Hale, Bob Houp
Oct 02, 2020 -

BMW of Westbrook responded

We are so happy to hear how well Brittany & our team were able to take such wonderful care of you. Thank you again!

October 01, 2020

Fantastic experience at Bill Dodge BMW. The staff was professional, patient, and incredibly knowledgable. We'll be repeat customers, and will be recommending Bill Dodge BMW to our friends! More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heydt
Oct 02, 2020 -

BMW of Westbrook responded

That's what we love to hear, Jon! Thank you again for trusting your business with us, we appreciate it!

September 30, 2020

I used BMW of Westbrook 6 years ago before moving full time to SC.Tracey Noyes was my service assistant and together with the service team performed a nice job on my 2019 X 5 for some minor issue I was ha More

by jandkobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Oct 01, 2020 -

BMW of Westbrook responded

We are so happy to hear how well Tracy has taken care of you over the years. Thank you again for trusting your business with us!

September 30, 2020

Always very professional and pleasant.They make an Always very professional and pleasant. They make an effort to fully understand any issues that concern me and then review the work that they perform. More

by Jre1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Oct 01, 2020 -

BMW of Westbrook responded

That's what we love to hear! Thank you again for trusting your business with us!

September 17, 2020

Tracy, the service associate was very pleasant and friendly. Maintenance was done in a timely manner. I was very pleased with my first experience. Thanks More

by gregjohnson1956
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Jo Carpenito
Sep 18, 2020 -

BMW of Westbrook responded

That's what we love to hear, thank you again for trusting your business with us. We appreciate it!

September 15, 2020

Easy, thorough, and very professional! From sales to finance, everyone was exceptional. I would highly recommend this dealership. Great job! Thank you, Bill Dodge BMW! More

by Ntlvending
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack Plourd, Matt Ross
September 11, 2020

It is very good to make the appointment by email. It is not so good to wait 2-3 hours without offering a lawner car More

by Ashraf.elkerm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Sep 14, 2020 -

BMW of Westbrook responded

We appreciate your business greatly, as well as your patience & understanding and apologize for any frustration caused. If we can be of any further assistance whatsoever, please do not hesitate to reach out!

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