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BMW of Westbrook

Westbrook, ME

4.5
383 Reviews

7 Saunders Way

Westbrook, ME

04092

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383 Reviews of BMW of Westbrook

September 09, 2020

Excellent customer service and knowledgeable client advisors. The best experience I have ever had purchasing a vehicle. The staff is knowledgeable, friendly and will go the extra mile to ensure you wal More

by Freespirit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Bob Houp, Jo Carpenito, Matt Ross
Sep 10, 2020 -

BMW of Westbrook responded

That's exactly what we love to hear! Thank you again!

September 03, 2020

We are very pleased with our experience with BMW of Westbrook, all of the sales people service people that we have dealt with have been very courteous the facility is clean and well-maintained.We would More

by sab_gfb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Milligan, Taylor Powell
Sep 03, 2020 -

BMW of Westbrook responded

We appreciate your loyal business very much, thank you again!

September 01, 2020

Limited availability but excellent sales representative (Joe C) and ability to inspect/test drive cars. Follow-up has been good. Purchased a 330x in a great color. More

by Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Carpenito, Matt Ross, Graham Osborne
Sep 03, 2020 -

BMW of Westbrook responded

Congrats again on your new BMW and thank you for taking the time to share. We appreciate your business!

August 27, 2020

I own 3 BMW automobiles and always have them serviced at Bill Dodge BMW. Tracy Noyes is my service representative and she is absolutely fantastic! She is such a pleasure to deal with and she takes care of e More

by jlonsdalemd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Sep 01, 2020 -

BMW of Westbrook responded

We appreciate your loyal business greatly, thank you again! And thank you for taking the time to share. We are so happy to hear that Tracy always takes such great care of you!

August 22, 2020

It is imperative that BMW of Westbrook provide a safe area to wait while service is being performed. Inside the building many customers/clients were seen without masks. This is unaccepatable. More

by TRobins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Noyes, Omar Mahdi
Aug 25, 2020 -

BMW of Westbrook responded

We appreciate your feedback and would like to look closer into your visit with us. If you could send an email to shawn.flynn@bdag.com with more details it would be greatly appreciated.

August 22, 2020

Excellent and efficient service.No hesitation to Excellent and efficient service. No hesitation to recommend. x x x x x x x x x x x x x x x x x More

by tpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Aug 25, 2020 -

BMW of Westbrook responded

That's what we love to hear! Thank you again for your business!

August 07, 2020

Very professional and pleasant to work with. Taylor was great a communication. Both problems I came in for were addressed and resolved. The loaner vehicle made it convenient. More

by Arees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Aug 11, 2020 -

BMW of Westbrook responded

We appreciate your business, thank you again!

August 07, 2020

George VanSickle was very efficient and made our transaction go very smoothly. I would like to contact him again when we decide on our next vehicle. More

by Ala66
Recommend Dealer
Yes
Employees Worked With
George VanSickle
Aug 11, 2020 -

BMW of Westbrook responded

We appreciate your business, thank you again!

August 05, 2020

Service was excellent. Salesman was cordial, professional and explained everything we needed to know.dealership was very clean. Finance portion of the deal went smoothly. More

by Crystal.Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Carpenito, Matt Ross
Aug 11, 2020 -

BMW of Westbrook responded

Thank you again for trusting your business with us, and congrats again! We appreciate it!

August 03, 2020

Nice car but issues with recalls , engine light on more than once .. all taking valuable time to get to someone to figure this out . Had asked to have conversation with dealership manager .. concerned abou More

by hopkie321
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Aug 11, 2020 -

BMW of Westbrook responded

We apologize for any frustration caused, and we understand that our service manager, Walter, is trying to help you out. Please do not hesitate to reach out if you need any assistance whatsoever.

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