BMW of Westbrook

Outstanding experience at BMW of Westbrook, I recently bought my second vehicle from them and had an even better experience than the first time! My sales contact Jo, found several options for me to consid bought my second vehicle from them and had an even better experience than the first time! My sales contact Jo, found several options for me to consider, was excellent at communication and took the time to understand my needs. Matt in finance rocks - I had a second excellent experience with him and appreciate the time he took to help me understand everything. The people at the dealership take the time to get to know you and remember you, it's a welcoming environment. From a service standpoint, Tracy rocks, and the dealership has a lot of comfortable places with free wifi to work while you wait! Thank you to the team at BMW of Westbrook for making my experience so positive, I'll be sure to continue to recommend you to my friends! More

We purchased our 2nd BMW From Brittney Hale and Bill Dodge this past weekend. Like always Brittney is a pleasure to work with. She always has a great attitude and is willing to work with you to get th Dodge this past weekend. Like always Brittney is a pleasure to work with. She always has a great attitude and is willing to work with you to get the deal done. I’m sure we will be buying our next vehicle from Brittney and Bill Dodge! More

Best experience me and my wife have ever had buying a car! My wife just had surgery a day ago and they were so accommodating! We are customers for life! car! My wife just had surgery a day ago and they were so accommodating! We are customers for life! More

Took me with little notice and coplet work wth great results. Dodah dodah dodah a a a a a a a a a a a a z results. Dodah dodah dodah a a a a a a a a a a a a z More

Great service department! Safe, clean and prompt. Very happy they now have Saturday appointments for service. I highly recommend Westbrook BMW for sales and service! happy they now have Saturday appointments for service. I highly recommend Westbrook BMW for sales and service! More

Always excellent service. Everyone is so friendly. Snow tires changed and car cleaned in less than an hour! Zach, Taylor, and Matt always take great care of me and my x5! tires changed and car cleaned in less than an hour! Zach, Taylor, and Matt always take great care of me and my x5! More

I have always had great service. Tracy and Denise are the BEST. I have been a customer for 10 years. Just had my car detailed. They did a fabulous job. BEST. I have been a customer for 10 years. Just had my car detailed. They did a fabulous job. More

We have enjoyed working with this dealership for the last 5 years. Staff worked to clarify warranty issues with a failure of the environmental sensors and went over and above! 5 years. Staff worked to clarify warranty issues with a failure of the environmental sensors and went over and above! More

I truly enjoy my BMW and feel that it is an excellent car. Tracy, the assistant service manager, dealt with me in a friendly manner. However, the first employee that I spoke to after I drove my car into car. Tracy, the assistant service manager, dealt with me in a friendly manner. However, the first employee that I spoke to after I drove my car into the service area was not (no smile or greeting). When he approached my car, I told him my name and explained that I was about 1/2 an hour early for my appointment and was it alright to leave my car at this time. His rude answer to me was, “Yes, but don’t think you are going to get your car done any sooner. Go sit over there and wait for (someone’s name) to fill out paperwork.” Please understand that I did not expect my car to be serviced earlier than my appointment. I live 2 1/2 hours away from the dealership and it is hard to gauge the exact time of arrival. The bottom line is that I believe this employee could use a little more training in people skills. More

Consistently efficient and courteous service, orchestrated by Taylor Powell. Purchase via 'build your own' was smooth, thoughtful, and Brittney Hale provided very useful advice. The dealership orchestrated by Taylor Powell. Purchase via 'build your own' was smooth, thoughtful, and Brittney Hale provided very useful advice. The dealership is clearly proud of its excellent reputation, and strives to continue to provide first rate service. More