BMW of Westbrook

I never sat foot in the dealership,but I found Tracy in service to be very helpful, I do the same job for ford she get a 10 from me service to be very helpful, I do the same job for ford she get a 10 from me More

BMW of Westbrook is top shelf! They have the finest staff of any dealer I've dealt with in over 30 years: efficient, intelligent, cheerful, accommodating and eager to assist in any way. Taylor in ser staff of any dealer I've dealt with in over 30 years: efficient, intelligent, cheerful, accommodating and eager to assist in any way. Taylor in service is the BEST! He arranges for a pick up/drop off, important in these pandemic times, employs the finest specialists for my detailing and inspection. It is by far superior in assisting those who buy/lease from them. Absolute top quality performance! More

Great and efficient service as always! Taylor is always friendly and very professional. He makes things clear and seamless. My car looked great after being washed and vacuumed as well. friendly and very professional. He makes things clear and seamless. My car looked great after being washed and vacuumed as well. More

The service service and car care were excellent. Clean and spacious waiting area. Car problems fixed and car cleaned afterwards. I am using these extra words to meet the review requirements. and spacious waiting area. Car problems fixed and car cleaned afterwards. I am using these extra words to meet the review requirements. More

My 1st business with the dealership. Everyone I interacted with was gracious and helpful. Very professional. As far as I can tell, the service was successful.It took longer than expected, but the s interacted with was gracious and helpful. Very professional. As far as I can tell, the service was successful.It took longer than expected, but the service manager kept me informed. There's an additional task to be performed, but the dealership proactively ordered the parts and scheduled the job. I'm pleased and glad to have started a new relationship. More

Service is exemplary from all levels of personnel. Costs are clear and work performed is delineated. I have been a long term customer. They have always taken care of me. are clear and work performed is delineated. I have been a long term customer. They have always taken care of me. More

Zach was great!! He was very calm and helpfull!! Was not pushy at all. I love the car. Matt finished the credit fast and was also not pushy. Very good expirance. pushy at all. I love the car. Matt finished the credit fast and was also not pushy. Very good expirance. More

Great help and flexible providing quote for work and easy to add an additional task. BMW was able to return car to directly to our garage given our COVID concerns to add an additional task. BMW was able to return car to directly to our garage given our COVID concerns More

This is a great dealership which makes things just easy. Have been using them for the past 5 years and purchased 2 cars from them. Service following purchase has been excellent and I will continue to use th Have been using them for the past 5 years and purchased 2 cars from them. Service following purchase has been excellent and I will continue to use them. More

Outstanding experience at BMW of Westbrook, I recently bought my second vehicle from them and had an even better experience than the first time! My sales contact Jo, found several options for me to consid bought my second vehicle from them and had an even better experience than the first time! My sales contact Jo, found several options for me to consider, was excellent at communication and took the time to understand my needs. Matt in finance rocks - I had a second excellent experience with him and appreciate the time he took to help me understand everything. The people at the dealership take the time to get to know you and remember you, it's a welcoming environment. From a service standpoint, Tracy rocks, and the dealership has a lot of comfortable places with free wifi to work while you wait! Thank you to the team at BMW of Westbrook for making my experience so positive, I'll be sure to continue to recommend you to my friends! More