BMW of West Chester

Awesome service Great place. Salesman Heath Cameron has been very helpful with my purchase. Comfortable setting. Very professional in finding the best deal for you. I Great place. Salesman Heath Cameron has been very helpful with my purchase. Comfortable setting. Very professional in finding the best deal for you. I'm very satisfied and would recommend Otto's BMW More

Stress-FREE buying experience with Justice at Otto’s BMW! I’ve recently purchased my second BMW from Justice Mogano at Otto’s BMW, and I cannot say enough good things about my experience. From start to finish I’ve recently purchased my second BMW from Justice Mogano at Otto’s BMW, and I cannot say enough good things about my experience. From start to finish, everything went smoothly. I’m usually nervous about purchasing cars, since I dread how pushy and seemingly dishonest many of the salesmen can be, but Justice was simply amazing! He is not interested in just “selling a car” to you— he will not push a bad deal onto you just so he can make a sale. Your interests ALWAYS come first with Justice. He is obviously a man of integrity! The same goes for the other staff members I’d dealt with in finance and service. I will definitely be returning to Otto’s to purchase my next BMW from Justice! More

Dedicated Service From previous service from the Service department (Kevin Pinkerton) my experience was 5*. My X3 of one year was totaled in January, Kevin introduced From previous service from the Service department (Kevin Pinkerton) my experience was 5*. My X3 of one year was totaled in January, Kevin introduced me to Heath Cameron, who from day 1 diligently worked arduously to assist me in getting back into a new X 3. I am in love with my new vehicle. Everyone at OTTO'S BMW is Awesome! If you are looking for a new or pre-certified BMW, OTTO'S IS YOUR DEALERSHIP 💯 Dr. DeBorah Williams Newark, DE More

Otto's BMW is the place to go! I went into the dealership expecting to have to battle for a fair deal on the vehicle I wanted to purchase. To my surprise, I told Scott Gately what I I went into the dealership expecting to have to battle for a fair deal on the vehicle I wanted to purchase. To my surprise, I told Scott Gately what I thought was a fair value for both my trade and the vehicle I wanted to purchase and he agreed. The whole "negotiation" process took less than 3 minutes. I left completely satisfied knowing I was treated fairly. Thank you Scott for the best experience I ever had purchasing a vehicle. You've earned a repeat customer!!! More

Professional and easy to work with Had a great experience at this dealership. Sales team was professional, patient, and knowledgable. I will be coming back when the time comes for my ne Had a great experience at this dealership. Sales team was professional, patient, and knowledgable. I will be coming back when the time comes for my next vehicle. More

Great sevice from Justice Morgano as usual. We were able to manage logistics of vacation and count on all handled properly. New comfort seat is a real improvement over other for older population We were able to manage logistics of vacation and count on all handled properly. New comfort seat is a real improvement over other for older population. More technology than we will need and ALWAYS great sevice from Justice. Love it. More

Great experience Scott was great I let him know what needed and wanted he found the right car and he went above and beyond to meet my needs Scott was great I let him know what needed and wanted he found the right car and he went above and beyond to meet my needs More

Easy Experience From the comfortable lounge area to the willingness to discuss options, the experience with this dealer and Justice was a pleasure. With all the opti From the comfortable lounge area to the willingness to discuss options, the experience with this dealer and Justice was a pleasure. With all the options and variables involved with buying a BMW it can be a little daunting to try and get what you want but Justice explained everything and made the buying experience a pleasure. More

Kevin & Kevin Were Great! They worked together and I love the loaner vehicle! They stay in contact with you every step of the way to ensure i understood and cost of work being They worked together and I love the loaner vehicle! They stay in contact with you every step of the way to ensure i understood and cost of work being performed. And all the staff is courtesy and professional from the valet team, rental service & service. More

Very Impressed! I was very impressed with all of the staff who work in the service department. They went above and beyond! Thanks so much for the excellent job and cu I was very impressed with all of the staff who work in the service department. They went above and beyond! Thanks so much for the excellent job and customer service. More