BMW of West Chester

BMW of West Chester is a top-notch dealership. Everything from the initial ordering process, communication and updates, pricing, transparency, delivery, and professionalism are stellar. They truly Everything from the initial ordering process, communication and updates, pricing, transparency, delivery, and professionalism are stellar. They truly take pride in selling and servicing vehicles. Ian Martin is spectacular to work with and went above and beyond throughout the entire process. I drive an hour to do business here instead of working with dealerships closer to me. More

Very pleasant buying experience. Professional and fair. Highly recommend Scott and Otto’s for a Bmw purchase. Professional and fair. Highly recommend Scott and Otto’s for a Bmw purchase. More

Loaners were all taken. I knew that when I dropped off the car. So I said it's fine I'll come back at the end of the day. At 4;00 Melissa called my car is not done - a fuel I knew that when I dropped off the car. So I said it's fine I'll come back at the end of the day. At 4;00 Melissa called my car is not done - a fuel sensor they are working on some testing. I said well I need a ride then to my grandsons where I am supposed to be at the end of the day. Immediately. No problem. We have no an available drivers. I'll send u an Uber. Within a 1/2 of that call -- Uber was in the driveway. Amazing service. More

Franks follow up and communication was excellent. Supported by great technicians doing great work! I have a new car on order and look forward to service at Ottos Supported by great technicians doing great work! I have a new car on order and look forward to service at Ottos More

Scott and team were fantastic! !! Highly recommend them for any of your BMW needs! Five Stars aren’t enough! !! Highly recommend them for any of your BMW needs! Five Stars aren’t enough! More

Justice helped me evaluate the car from several states away. he gave me enough information to make an informed decision despite not seeing the car in person. The entire process was smooth from start to fi away. he gave me enough information to make an informed decision despite not seeing the car in person. The entire process was smooth from start to finish. More

All the monetary details were not discussed in depth. Tried to sell me another year warranty in an underhanded way…. Gross Tried to sell me another year warranty in an underhanded way…. Gross More

Easy scheduling, convenient loaner, great communication, fast service, inspection discount, I will buy my next car here because of the service department fast service, inspection discount, I will buy my next car here because of the service department More

Lauren was great to work with. She had full knowledge of the car and the financing options. She went out of her way to make sure I got my new car quickly, and made the whole proc She had full knowledge of the car and the financing options. She went out of her way to make sure I got my new car quickly, and made the whole process seamless and painless. I would definitely work with her again. More

Professional all the way. Always keeps me informed. The video update is outstanding. The environment while waiting for my car is also outstanding and comfortable. Always keeps me informed. The video update is outstanding. The environment while waiting for my car is also outstanding and comfortable. More